thebroadwaystudios.co.uk

4.3
4.3 Based on 200 reviews

Professional makeover and photo shoot experiences for families & kids, couples, mums-to-be, performers and even pets...

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Average Rating

4.3

/
5

200 Reviews

5 Star
70%
4 Star
16%
3 Star
1%
2 Star
1%
1 Star
11%

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Lynnette Adams
Excellent experience

As I assume like most people I was referred from a friend, I was hesitant as most people would be that there would be hidden costs but they reassured me and they were true to their word... as anything if you want to upgrade or want more photos then there is a extra fees but they have payment options which is good. From beginning to end, was a lovely experience, very calm and relaxed! Thank you for a lovely experience, I will be back again

5
Date of experience: May 12, 2025
Lysette Long
top service

they made beautiful make up for my wife and hair they provide cold drinks for customers and unbelievable service and the pictures they made were not comparable to others they are literally the best !!!! i would refer anyone to get their family portraits done by broadway bcs they're the best

5
Date of experience: May 11, 2025
Aidan Long
Unhinged company

They are borderline stalking me. I’ve never signed up to any photo shoot or shown interest in this company yet they’ve been calling/hounding on private number for the last 3 weeks. I picked up whilst at work last week. Unhinged company hounding strangers. It’s obviously a massive scam but as they’re on private number you can’t help but check as I always think it’s the hospital calling. Please leave me alone

1
Date of experience: May 05, 2025
furrious7
Amazing experience

I had an amazing time getting my hair and makeup done exactly how I asked for it to be done. Staff are so friendly and helpful. The shoot was so much fun. I wanted new acting headshots which is exactly what I got and we added in more fun shots. Got my out of my comfort zone in the best way and the pictures turned out amazing

5
Date of experience: May 05, 2025
Rupert Carter
Highly Recommend Broadway Studios

Had a great experience at Broadway Studios. I came in for a photoshoot and everything went really smoothly. The staff were amazing friendly, professional, and made sure I was comfortable throughout the session. The whole process felt easy and enjoyable from start to finish. Highly recommend if you're looking for a solid studio with people who really know what they're doing

5
Date of experience: May 05, 2025
MatkaPrtka
If anyone rings saying you have "won" something, it will most likely be too good to be true...

Just a heads-up for anyone considering booking one of those "free photoshoot" deals — my recent experience raised a few red flags:📲 Contact List Exploitation: The receptionist asked me to download a third-party app that would access my full contact list. They wanted to cold-call my friends and family about the shoot — and in exchange, I’d get a discount. It felt invasive and really crossed a line.💸 Last-Minute Pressure to Spend: While the shoot was technically free, they wait until the end to reveal how expensive the photo packages are. If you decline, they guilt you — “Why bother with the shoot if you’re not buying any images?”🖼️ Prints Offered — But Lower Quality: They did offer a couple of printed photos as part of the basic package, but the quality isn’t great, and they clearly use that as a tactic to upsell the digital versions.I did manage to walk away with the minimum spend because some of the images were admittedly shot okay, but the experience felt pushy and manipulative.Just be cautious — always ask for full pricing upfront, and think twice before handing over access to your personal contacts.

1
Date of experience: May 04, 2025
samidou2001
Amazing photos

Came in for a photoshoot with my teenage kids. We had a great time and fun at the photo session. The photographer was very professional and the pictures all looked amazing. It was really hard to choose a few and disregard the rest. Overall it was a fun afternoon out with the kids and a new experience.

5
Date of experience: May 04, 2025
Yuigonsho
Staff were so friendly

Staff were so friendly! Was such a brilliant experience!!!

5
Date of experience: Apr 24, 2025
Otto Taylor
Persistent Cold Calls Using False Referral Claims: A Cautionary Tale

I initially became aware of this business when they cold-called from a private number three times over three days. The caller claimed that a friend had recommended me for a free photo session and makeover. They used a name I had never heard of, which raised immediate concerns. I am a 46-year-old man with no interest in this service and do not live in the area. If a business has to rely on cold calling random strangers to drum up business, it's a sign of deeper problems.Upon researching the company, I discovered an overwhelming number of negative reviews spanning several years, many of which describe experiences identical to mine. The complaints highlight troubling patterns of misleading offers, coercive sales tactics, and unethical behavior. Below is a small selection of excerpts from these reviews:- "We felt extremely pressured to refer 100 people via text message, and pretty uncomfortable, to be honest."- "The whole thing felt extremely misleading, and my friend and I left Brixton with a sour taste in our mouths."- "Don't fall for their dodgy sales tactics. They say you can have a free photoshoot and only buy the photos if you like them. But when you are there, they deploy the most horrible coercive manipulative sales tactics."- "AVOID - wholly unethical company!!"- "Worst place to be ever."- "We regret attending and wasting our time."- "You guys took my friend’s contact saying we will be getting free credit to purchase the hard copy. You guys are calling them without giving me any credit."- "AVOID AT ALL COSTS AND REPORT TO POLICE!!! To everyone who was scammed, I recommend contacting the police about this dodgy establishment!"- "To be avoided at all cost."- "This is one of the most unreasonable companies I have had to deal with."- "Please avoid this studio. There are many others."- "AVOID! Broadway Studios uses hidden contract terms to steal your money."- "Coercive sales tactics, and irrational and dismissive customer service."- "Guys - please do read before booking! SCAM!"- "They contacted me in the first place from nowhere offering me a session of makeup, hairdresser, and pictures, then charged me £99."- "SCAM COMPANY. Contacted saying I'd been selected for a free photoshoot, sounded great. Once agreed, I was then told about a deposit I had to pay... so not free and had to pay £100."- "I'd avoid at all costs this studio."- "Disgusting. Do not go here. They are rude, dishonest, and deceitful."- "They advertise FREE makeover shoots. Nothing about them is free."Based on my experience and the evidence I've found, I strongly recommend avoiding this business. Thoroughly research alternatives before making any commitments—it could save you a lot of frustration. Further to this I did not provide consent for my personal information, including my phone number, to be shared, and I believe the same applies to the majority of individuals being contacted by this business.

1
Date of experience: Apr 17, 2025
Asher Rogers
It’s amazing experience for Best quality

It’s amazing experience we had with broadway studio very professional photography place to visit for quality pics. Thank you Broadway Studio.

5
Date of experience: Apr 12, 2025

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