theclaimsguyslegal.com

3.5
3.5 Based on 21 reviews

...

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Average Rating

3.5

/
5

21 Reviews

5 Star
29%
4 Star
25%
3 Star
17%
2 Star
0%
1 Star
29%

Filtered Reviews

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Review Time

Derwin Kelly
Repeated requests for my ID

You keep asking for a photo of my driving license. Unfortunately, I can't upload it via your portal on my tablet. If you provide an email address, I can send it directly!

4
Date of experience: Dec 08, 2025
Luca Cameron
Smooth process, no issues at all.

5
Date of experience: Dec 08, 2025
Daily repetitive requests

I keep receiving the same requests for signature and photo ID every day. Despite emailing multiple times and trying to call, I've received no response. If this inefficiency continues, I might consider filing a complaint; my inbox is flooded with identical emails from you!

1
Date of experience: Dec 08, 2025
Newt
Incorrect addresses on my file

There are addresses linked to my file that I have never lived at. The system seems to allow me to add new addresses but not remove the incorrect ones.

3
Date of experience: Dec 08, 2025
Dave Christie
Tried to leave photographic evidence

Tried to leave photographic evidence - driving licence and no option available

1
Date of experience: Dec 07, 2025
Daved and Confused
Communication is woeful

Communication is woeful, generic random emails which do and don’t make sense. I cannot contact you and discuss anything when I want. Avoid avoid avoid

3
Date of experience: Dec 07, 2025
P. Brook
Response to most recent [today's email]'how are we doing'

Regularly updates, but not excessive communication.I've done all I've been requested to.Once I've heard from the lenders hopefully we can take this forward to a conclusion 🙏

5
Date of experience: Dec 07, 2025
Holbrook C.
Issues with ID submission

You requested a scan of my driving license, but I can't find anywhere to submit it as instructed in your latest email.

1
Date of experience: Dec 07, 2025
Mr David.J.Clark
Experience so far

So far things have been pretty straight forward if a little drawn out.I hope my claim will be satisfactorily concluded soon.

4
Date of experience: Dec 07, 2025
julie bamford
Good evening

Good evening , thankyou for keeping me updated but, I have sent my identification details several times , can I ask why you asking for these again .

4
Date of experience: Dec 07, 2025

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