thehandmadesoapcompany.com

3.3
3.3 Based on 13 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.3

/
5

13 Reviews

5 Star
50%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
36%

All Reviews

Filter Reviews

Review Time

Harrison Howard
Hypocrisy in Practice

This company exhibits hypocrisy by borrowing language and concepts from ritualistic traditions while disregarding those traditions and their practitioners. They should respect cultural boundaries and refrain from appropriating from others.

1
Date of experience: Jan 01, 2026
Elaine Dennison
Beautiful products leave a lasting fragrance

Beautiful products used the complimentary cedarwood hand soap, body wash, shampoo and conditioner whilst staying at Harvey's Point, the fragrance lingers and is so refreshing (not sure about the ingredients and not really bothered if they are organic or not) Anyone wanting a luxurious aroma and great products i would highly recommend. Purchased some in Donegal before departure.

5
Date of experience: Jul 11, 2025
MaryAnn
Misleading Ingredients & No Customer Support

Misleading Ingredients & No Customer SupportI ordered from this company because the ingredients listed on their website seemed all-natural — perfect for someone like me with very sensitive skin. Unfortunately, when the products arrived, the ingredient list on the actual packaging was completely different and included synthetic ingredients that I avoid.I reached out to the company for a return, but never received a response. Disappointing experience, especially considering the premium price. I appreciated the fast shipping and nice packaging, but transparency and customer care were sorely lacking. I won't be buying again.

1
Date of experience: Jul 01, 2025
Mary McEntee
This company has the best customer…

This company has the best customer service I have ever come across. I mistakenly ordered the wrong item, which was a birthday present for a friend in Spain. I phoned the handmade soap company at 17.17 on Thursday evening. Jo answered and explained that everyone had gone home, but took my details and what I wanted to buy, etc and said someone would call me the next day. During that evening I received an email saying that my purchase had gone through - the purchase of the gift I wanted for my friend and the other order had been cancelled. 👏🏻👍🏻Someone was working overtime 🫣I highly recommend this company not just for their fantastic products, but especially the sincere care and help they offer their customers. Thank you so very much Jo and the staff of the handmade soap company 🤗

5
Date of experience: Jun 19, 2025
Ruth Mcc.
Disappointed to read the harmful…

Disappointed to read the harmful warnings on the labels whilst I thought I was buying a quality organic product. I won't be purchasing again.

2
Date of experience: Jun 10, 2025
Ben Colgan
Complete scam

Complete scam, they lie about the ingredients, loads of extra harmful chemicals on the bottles but not stated on the website.

1
Date of experience: Feb 25, 2025
Kevin O'Connor
Slow response from customer care .

Slow response from customer care .Soap bars are now 100 g for €7 , they used to be €7 for 140g . All their resellers and stockist sell at the website price .

1
Date of experience: Jan 24, 2025
Karen
Beautiful product

Beautiful product, delivery was quick . I had an issue with a leaking shower gel and when I rang they went above and beyond to resolve the issue which was dealt with quickly. Great company

5
Date of experience: Nov 13, 2024
Oliver Mackie
Gavster said it was ass

Gavster said is was ass

1
Date of experience: Apr 19, 2024
Mary Walsh
Grapefruit and May Chang candle

Got the Grapefruit and May Chang candle. The wick drowned in the melted wax and no matter how many times I poured the melted wax out and relit it, it kept going out. Eventually, I cut the wax down at the sides so that the wick was higher but that was no help. I’m really sorry this happened because I loved the scent.

2
Date of experience: Nov 15, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More