thehireservicecompany.com

4.9
4.9 Based on 41 reviews

HSS is the UK’s original tool hire company established in 1957. Today, we work with DIY customers, tradespeople and big construction projects alike. We’ve got a huge range of kit offering pretty much everything you need to get any job done - so whatever y...

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Average Rating

4.9

/
5

41 Reviews

5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%

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Review Time

Positive feedback

Easy to work with, prompt service, and great equipment. Thanks for your support!

4
Date of experience: Jan 23, 2026
Dependable team at the branch

The team at the local branch is very dependable, always doing their best to assist with my deliveries and pickups. Great service overall!

5
Date of experience: Jan 23, 2026
Brandy Johnson
Great experience with the local service

I've recently started using this local service. A representative has been fantastic to deal with, always returning calls and finding information easily. It's a pleasure to work with them. Well done to the team!

5
Date of experience: Jan 23, 2026
Eudora Turner
Reliable and outstanding service

Reliable and outstanding service. The representatives were very knowledgeable, and I was able to rent a cement mixer with ease. I will definitely be using this service again and highly recommend it.

5
Date of experience: Jan 23, 2026
Beverley
Ian and Simon were very knowledgeable…

Ian and Simon were very knowledgeable and helpful great customer service

5
Date of experience: Jan 22, 2026
Jordan Knight
Well spoken and very polite

Well spoken and very polite

5
Date of experience: Jan 22, 2026
Benjamin Wheaton
Ben J

Amazing customer service from all the staff at HSS St ives , Karl Ellis welcomed me when I came into HSS and was really helpful , knowledgeable plus being friendly.Sophie and Bayley also were there to help me with what I wanted and needed without being pushy or put any pressure on.I would definitely comeback and highly recommend to anyone.

5
Date of experience: Jan 22, 2026
Lisa Fleming
Excellent service from Karl Ellis…

Excellent service from Karl Ellis highly professional and talked me through the pressure washers and the right one that I needed to hire. Highly recommended cannot fault the quality of service and advice and the time and patience will be recommend to friends and great for business hire.

5
Date of experience: Jan 22, 2026
Yassinno Yassinno
Amante has been so helpful with the…

Amante has been so helpful with the best customer service, should be a role model to colleagues

5
Date of experience: Jan 22, 2026
HARS ALKHAIR
Great customer service very highly…

Great customer service very highly recommend mason and Jamie xxx

5
Date of experience: Jan 22, 2026

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Business Details

  • HSS is the UK’s original tool hire company established in 1957. Today, we work with DIY customers, tradespeople and big construction projects alike. We’ve got a huge range of kit offering pretty much everything you need to get any job done - so whatever you need, wherever and whenever you need it, we can deliver through our nationwide distribution network.

    And if you need something that’s not part of our core range, we can still source it for you through our trusted supply chain of over 600 hire partners and manufacturers - so that you only have to deal with one phone call, one account, and one invoice.

    We might be big, but we like to keep it personal too. We believe that human connection is something to treasure, so when you deal with us, you’ll find that we offer hire with a heart and service with a smile. Hire from friendly colleagues in local branches nationwide.See more

  • language https://www.thehireservicecompany.com

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