Review Time
Sent a technical query over the weekend and received an immediate response with clear options. Parts were delivered promptly and the issue was resolved, saving me the need for a call-out and associated fees.
Fantastic service and great prices. My items were despatched promptly and good advice given. Door all fixed now and a damn site cheaper than going to the original door supplier. 100% recommended thank you david
I needed new roller shutter fobs for my workplace, with a system installed long before my employers took over the building. I contacted the company with some photos, and they quickly provided a link to the appropriate fobs. After ordering three, I received pairing instructions. I had difficulty getting my receiver unit into pairing mode, so I reached out again to the support team, who offered fantastic advice that worked! They were very quick to respond to emails and extremely helpful! I will definitely turn to them again if we need to replace or purchase new fobs for our staff!
I required new roller shutter fobs for my workplace, which had a system installed long before my employers acquired the building. I reached out to the company with some photos, and they quickly responded with a link to the correct fobs. After ordering three, I received pairing instructions. I struggled to get my receiver unit into pairing mode, so I contacted them again, and they provided excellent advice that worked! They were very prompt in replying to emails and extremely helpful! I will definitely reach out again for any future fob replacements or purchases.
The roller shutter on my garage wouldn’t budge, so I reached out to the company for assistance. They quickly diagnosed the problem as a faulty motor. Following their recommendation, I ordered a new motor with standard four-day shipping on Friday. To my surprise, it arrived the very next day. After installation, everything is working perfectly. Huge thanks for the knowledgeable, prompt, and professional support!
Exceptional customer service - the chat/email helped me choose the right product quickly, and when I had trouble with one of the items, I received further assistance via email with options and instructions that led to quick success! I would definitely use their services again.
I ordered two replacement garage fobs from the company. The service I received prior to ordering, to ensure the correct remotes were selected, and the additional support when I struggled to pair them, despite comprehensive instructions, was outstanding. I would recommend and use them again as needed.
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