thehouselights.com

3.5
3.5 Based on 20 reviews

Founded in the 2010 Vintage Lighting Ltd, and Thehouselights have created a lighting website full of lamps, fixtures, and LEDs from our specialty manufacturing facilities. Our company operates its own vintage kitchen lighting manufacturing facilities in t...

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Average Rating

3.5

/
5

20 Reviews

5 Star
52%
4 Star
5%
3 Star
5%
2 Star
10%
1 Star
29%

Filtered Reviews

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Review Time

Jill Docherty
I ordered a light almost 4 weeks ago. No communication to say it was out of stock. 2 weeks later I c

I ordered a light almost 4 weeks ago. No communication to say it was out of stock. 2 weeks later I contacted the company to ask what was happening. I was told yes it was out of stock but they were getting a new delivery within 3-4 days. Still no update or delivery date.

2
Date of experience: Feb 19, 2026
Justin Day
What a fab find the house lights.com is…

What a fab find! Love, love, love the beautiful lights from the guys at thehouselights.com - we bought the 8 light globe chandelier for our kitchen and it looks amazing. This, I feel, is just the beginning. My picture wouldn’t do it justice, but rest assured the website does. I installed the light with my basic DIY ability no problem. Thank you and expect a follow up order imminently.

5
Date of experience: Feb 15, 2026
Claire anderson
Very poor company

Very poor company, they make it so hard to return, I don’t feel like I am liaising with a UK company. Don’t be fooled, I would not order from them again

1
Date of experience: Feb 10, 2026
Tanith Robinson
Terrible customer service

Swift delivery but the light is Nothing like the picture it’s completely different colour. Emailed to get money back and they offered a 20% discount for a light I don’t want! Currently dealing with trying to get our money back.

1
Date of experience: Jan 30, 2026
Joanne Furniss
Returned item

The light I ordered was quite a different colour to the one shown online so I had to return (at my own cost). The refund was slow to process and took some chasing. The phone number on the website also does not work.

3
Date of experience: Jan 25, 2026
Jill Docherty
I ordered a light almost 4 weeks ago

I ordered a light almost 4 weeks ago. No communication to say it was out of stock. 2 weeks later I contacted the company to ask what was happening. I was told yes it was out of stock but they were getting a new delivery within 3-4 days. Still no update or delivery date.

2
Date of experience: Jan 24, 2026
JANE
Beautiful, unique light

Our light is stunning, really delighted with it. Kristin in customer services was super helpful with quick replies to any emails and helped to get things resolved when EVRI messed up. She arranged for another delivery which we received in 2 days.

5
Date of experience: Jan 22, 2026
Farrah Ahmad
Beautiful Light & Outstanding Customer Service

I recently purchased an 8-light Sputnik ceiling light from this company, and it is absolutely beautiful. The design looks stunning once installed and the quality is excellent — solid, well-made, and very stylish. Unfortunately, one of the glass bulbs was broken. Even though I was already beyond the 28-day return period, customer service was incredibly helpful and replaced it without any issues. I really appreciate how they stood behind their product and took care of the situation. Great quality, great service, and I wouldn’t hesitate to purchase from them again.

5
Date of experience: Jan 07, 2026
J Taylor
Since using light house company the…

Since using light house company the communication has bn phenomenal..the product is great and these chandelier gives of a radiant light.

5
Date of experience: Jan 04, 2026
Jessica Bright
⭐️⭐️⭐️⭐️⭐️

Just purchased this light! Absolutely cannot wait to get it put up! Fantastic customer service, highly recommend ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Dec 12, 2025

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Business Details

  • Founded in the 2010 Vintage Lighting Ltd, and Thehouselights have created a lighting website full of lamps, fixtures, and LEDs from our specialty manufacturing facilities. Our company operates its own vintage kitchen lighting manufacturing facilities in the UK, USA, Mexico, China, and Vietnam. We appreciate your business! How'd we do? Please take a moment to let us know. We use your feedback to improve our operations for you and customers like you.Tell us how you really feel. Give us the good, the bad, and the ugly here. If we exceeded your expectations, please consider leaving us a positive review!

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  • email lights@thehouselights.com
  • call 8182750266
  • language https://thehouselights.com

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