Review Time
In an ever increasing age where you are told to 'go online'. Nobody seem to care whether you know what you're doing or not. I really appreciated Mortgage works approach.
I was disappointed at first not face to face but from the beginning of the call Tilly was both professional and polite. I needed to ask a fair few questions but she didn't rush or cut over me. I felt listened to, understood and very good answers to all my queries. In the end I didn't not meeting face to face. Tilly was superb!
I've been working with the company for six years, and in the last six months, a representative has guided me through two mortgages. She is always available and incredibly knowledgeable; she has become my trusted advisor for future financial matters.
I had a half-hour call with a representative regarding two issues. They were extremely patient and resolved both matters very professionally. Their telephone manners were excellent, and I felt well cared for as a new client. I'm truly pleased with this positive experience!
I've been working with a representative recently on multiple mortgage applications. I'm very impressed with their knowledgeable, efficient, and friendly approach. They truly go the extra mile for their clients. I also interacted with a colleague who was equally helpful, guiding me through various rate and term options.
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