thepinkgalaxy.com

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1 Based on 23 reviews

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23 Reviews

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Heather Hahs
Horrible experience! I bought2 bras. Bras are awful, not comfortable, not cute at all. After wearin

Horrible experience! I bought2 bras. Bras are awful, not comfortable, not cute at all. After wearing for 30 minutes and adjusting a lot, this is not how a bra should be. They offered me a $6 refund and can keep bras. I never responded. DO NOT BUY!

1
Date of experience: Feb 17, 2026
NoTurningBack18
Disappointing order experience

I ordered nail art pens as a Christmas gift for my daughter, but they still haven't arrived. It's been two weeks, and tracking indicates they are stuck in the US. The support team is unwilling to refund my money. This service is not reliable!

1
Date of experience: Jan 15, 2026
CF71
Fraudulent Company Alert

If I could give this company zero stars, I would. I ordered two bras, and they claimed they were delivered, but the post office said they were returned. Now the company expresses regret, but insists that I must contact the post office for redelivery. I already paid for the items! When I requested a refund, they said I needed to pay a fee to get my money back. This is a scam; I advise everyone to stay away from this company.

1
Date of experience: Jan 15, 2026
Edwina Morgan
Avoid this seller!!!

I ordered nail art pens for my daughter as a Christmas gift, and I still haven't received them. They refuse to refund my money, and the tracking states it’s in the US, but it’s been two weeks. This company is not legitimate!

1
Date of experience: Jan 15, 2026
Meredith
I unlocked my card for a purchase

I unlocked my card to complete a purchase, and after receiving the order confirmation for the $26.38 charge, I noticed an additional $7.99 charge for tax from a different company. Thankfully, I locked my debit card right after the transaction because they attempted to charge an extra $19.99 three times within a minute. I blocked them on my account and disputed the entire charge. These scammers need to reconsider their actions!

1
Date of experience: Jan 15, 2026
Rhonda P.
If I could rate without stars, I would

If I could give a rating without stars, I certainly would. First, they attempted to charge me 20% tax after I had placed my order, which they eventually refunded. I ordered on December 6, 2025, and received it on January 14, 2026, after numerous emails back and forth—around 30 in total. Additionally, the bra inserts were lumpy and mismatched in size. TERRIBLE CUSTOMER SERVICE! I strongly recommend avoiding this company!

1
Date of experience: Jan 13, 2026
Venetia Wright
Poor quality undergarments

The undergarments I received were overly broad and thick, making them unflattering. Their customer service is dreadful, and they refuse to issue a refund. I recently ordered and disliked the product, but they denied my refund request, claiming the shipping cost would be too high for me. When a return is guaranteed, it should include shipping costs as well. I wonder how many others have been scammed by them.

1
Date of experience: Jan 01, 2026
Tori Brooks
Zero stars would be more fitting

I would give zero stars if possible. I ordered a bra, but it arrived with a counterfeit label and postage due of $7.55. I refused the package and contacted the seller, who stated I could return it for a full refund but I needed to pay the postage for the counterfeit label. I informed them of this, but received no response! They are exploiting our postal service with counterfeit labels and taking advantage of consumers. I will never order from this company again!

1
Date of experience: Dec 22, 2025
Lynnette Morris
Do not order from this company

I fell for an Instagram ad and ordered $100 worth of items 27 days ago. I've tried to reach customer service multiple times without success. I only receive automated responses and sporadic shipping updates. Although I live in the US, my items are supposedly in various overseas locations like China, Sweden, and the UK.

1
Date of experience: Dec 16, 2025
Haisley Rogers
Avoid this seller entirely

Do not order from this seller or any associated platform. You will likely never receive your order!

1
Date of experience: Dec 15, 2025

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