thepowersite.co.uk

4.5
4.5 Based on 201 reviews

We are a UK based online store for power equipment such as generators, garden machinery, water pumps, pressure washers and more. Our range of products start with domestic level machines and go all the way up to machines suited for the professional and ren...

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Average Rating

4.5

/
5

201 Reviews

5 Star
80%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
10%

Filtered Reviews

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Review Time

Kenny Parker
Kieran Darragh dealt with my issue in a…

Kieran Darragh dealt with my issue in a professional manner, I was a bit baffled with the software process but he helped me get this sorted.

5
Date of experience: Mar 06, 2024
Sinkenka
Exelent service very knowledgeable and…

Exelent service very knowledgeable and my purchase preformed exactly 💯 like they said it would

5
Date of experience: Mar 04, 2024
Tyra Brown
Not received

I am stillWaiting for an email to tell me it has been dispatched as I have no received it yet

1
Date of experience: Feb 28, 2024
JarkanGames
Hyundai Mower pull start replacement

Prompt service from representative Kieran. New part quickly received and fitted.

5
Date of experience: Feb 28, 2024
Chainsaw fix

Kieran was excellent in processing my complaint. Communication was updated quickly and I was regularly kept informed throughout the process.

5
Date of experience: Feb 28, 2024
Glynis Clark
Had a problem with the exhaust system…

Had a problem with the exhaust system which was resolved by Kieran Darragh under warranty.Very efficient friendly service would highly recommend this company.

5
Date of experience: Feb 22, 2024
Gertie Patterson
Kieran Darragh excellent customer service.

Kieran Darragh dealt with our chainsaw problem from start to finish.Professional, efficient and prompt with every aspect of our issue, he was clear in asking for our help in order to resolve the problem and has rectified this within just a few days.We would definitely purchase items from the company again down to his service even though our item was faulty.Please pass on our thanks in recognition of his efforts. :-)

5
Date of experience: Feb 20, 2024
Robin Wilson
Customer service was excellent

Customer service was excellent. Kieran Darragh in particular really knew the product line and the solution. Replacement part was sent immediately and works a treat. Why can’t all customer service be like this?? Thanks again.

5
Date of experience: Feb 20, 2024
TL82
Many thanks to Kieran Darragh

Many thanks to Kieran Darragh. Very helpful, responsive. Sorted my issue straight away.

5
Date of experience: Feb 20, 2024
Ketan800
How customer service should be

Rang with a big problem with my compressor Kieran a very helpful and knowledgeable guy answered the phone and immediately identified the problem advised me what I needed to send in for the warranty and less than 48 hours later I’ve got the part required in my possession top class service many companies could learn from from these if only there was a Kieran at every customer service centre thanks for your very quick turnaround

5
Date of experience: Feb 19, 2024

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Business Details

  • We are a UK based online store for power equipment such as generators, garden machinery, water pumps, pressure washers and more. Our range of products start with domestic level machines and go all the way up to machines suited for the professional and rental markets.

    We set this company up on the back of 20-years experience in power machinery and generators, and in the hope that we could provide a better solution than most people currently do. Our aim is to get you the best products, from the best suppliers, for the best price, with the best service. Simple aims, done in the best way. That's what keeps our customers happy and coming back to us every time.See more

  • email enquiries@thepowersite.co.uk
  • call 01437700123
  • language https://www.thepowersite.co.uk

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