Name: theretrokit.com
Telephone: 000000000
Rating: 3.5

Earl Rogers Guest

Slow Delivery, Great Product

The delivery took nearly 4 weeks, and their communication about updates was quite slow. However, I was very pleased with the product once it arrived. If they could enhance their communication speed, my rating would be higher.

Date of experience: Dec 24, 2025

Holden Lewis Guest

2 months ago

Delivery Delays

The delivery of my kit took nearly 4 weeks and their communication regarding updates was quite slow. However, I was very satisfied with the product upon arrival. If their communication could improve, my rating would be higher.

Date of experience: Dec 24, 2025

Ashley Johnson Guest

2 months ago

Timely Delivery for Christmas

I ordered two football shirts for my grandson for Christmas on December 11th, anxious about timely delivery. A few days later, I noticed my order was still processing, but after contacting the company, my order was shipped and arrived on the 23rd. I can't fault the service; they tracked the delivery and kept me informed. I truly appreciate their help.

Date of experience: Dec 23, 2025

Fletcher W. Guest

2 months ago

Frustrating Experience

I placed my order weeks ago to receive it before Christmas. After waiting two weeks with no shipping details, I reached out and received shipping info for another order, which was not mine. I contacted them multiple times, but they only provided vague updates. I would recommend avoiding this company.

Date of experience: Dec 23, 2025

Emmanuel Guest

2 months ago

Outstanding Service

I mistakenly sent my order to the wrong address, but despite being an incredibly busy time for the team, the staff ensured my order was redirected to the correct address. Exceptional service.

Date of experience: Dec 22, 2025

Djamsos46 Guest

2 months ago

High-Quality Kits

The kits are of great quality and offer good value for the price. I would highly recommend.

Date of experience: Dec 22, 2025

LH65 Guest

2 months ago

Great Quality Shirts

The shirts are of excellent quality. I bought two for my son's Christmas, and he will be thrilled to receive them. Although delivery was a bit slow, I contacted the company via Instagram and received a prompt response. The shirts were dispatched the next day and arrived just in time for Christmas. Good customer service and worth the wait; I will definitely use them again.

Date of experience: Dec 20, 2025

Mindy Parker Guest

2 months ago

Excellent Quality and Service

The quality is fantastic, with great communication from a very patient team! I’m very happy with my order and will certainly order again in the future. Yes, delivery takes about 2 weeks, especially for personalized items, but it's worth the wait.

Date of experience: Dec 19, 2025

CH14 Guest

2 months ago

Order Not Received

I ordered about 3 weeks ago, but it still hasn’t been received, even though it was supposedly sent on the 1st. I've sent multiple messages without any response. Absolutely frustrating; I would not recommend.

Date of experience: Dec 16, 2025

Archie Guest

3 months ago

No Confirmation Received

I placed my order over a week ago and have received no confirmation email or shipping details. I've tried to reach out twice via their website but received no reply. The payment has been processed. I just want to know the status of my order, especially since it's a Christmas gift. A refund would be appreciated.