Name: theretrokits.net
Telephone: 000000000
Rating: 1.3

Joe Hatch Guest

Don’t bother! It took over 3 weeks to be delivered, XL size arrived and it was too small, I have tri

Don’t bother! It took over 3 weeks to be delivered, XL size arrived and it was too small, I have tried to request an exchange of refund and have had little to no response from customer services. At one reply they asked me to measure the shirt. Really poor service.

Date of experience: Mar 22, 2026

Joe Hatch Guest

4 months ago

Don’t bother

Don’t bother! It took over 3 weeks to be delivered, XL size arrived and it was too small, I have tried to request an exchange of refund and have had little to no response from customer services. At one reply they asked me to measure the shirt. Really poor service.

Date of experience: Dec 05, 2025

Clementine Harris Guest

1 year ago

Still Waiting 6 weeks later

I ordered Xmas presents for my grandson November 10th. Took my money, but still have no product over 6 weeks later I think I’ve been duped, so reported to Credit Card fraud.

Date of experience: Dec 17, 2024

Bernie Price Guest

2 years ago

Waste of money

Ordered XXL they sent XL and now they won't correct their mistake. Avoid at all costs! absolutely pathetic excuse of a company they should be shut down.

Date of experience: Feb 04, 2024

Ælfweard Cooper Guest

2 years ago

Scam

Avoid at all cost. asked to pay before you even give your delivery address. No customer service whatsoever.

Date of experience: Jan 09, 2024

Charlton Patterson Guest

2 years ago

Absolutely appalling customer service

Absolutely appalling customer service. Do not buy as you will be ripped off. Shirt clearly doesn’t fit the size advertised but they won’t even exchange. One very disappointed boy on his birthday. Shocking service.

Date of experience: Nov 02, 2023

Ashton Guest

2 years ago

Knockoff kits - TERRIBLE customer service

Ordered two jerseys. They notified me a couple weeks after ordering (and paying for expedited shipping) that one of the jerseys I ordered was actually out of stock. They emailed me asking if I wanted a different jersey instead. I responded back with an alternate jersey choice (but they never acknowledged this email). About a month after original purchase I received one of the jerseys I ordered, and the other jersey substitute I sent, but both in the wrong size, significantly smaller than the adidas/nike jerseys. I emailed them a few times and they never responded. Terrible customer service. Compared both jerseys to real jerseys from adidas & Nike in same year and kit template (that I have had for years) to the ‘06 jerseys I received—the retrokit jerseys are made in China and cheap. After sending a few emails and receiving no response, I gave up hoping they would help resolve the issue. And Retrokit jerseys were knock offs than ran significantly smaller. This company is fraud. DO NOT PURCHASE

Date of experience: Nov 01, 2023

Derek Butler Guest

2 years ago

Awful!

Awful. Customer service is up there with the worst I’ve experienced - clearly make a living from paying off to be advertised on every other instagram and Facebook page.Avoid.

Date of experience: Sep 17, 2023

Jordie Guest

3 years ago

This shop is 100% fake

Sorry, but this shop is 100% fake:- No Impressum- Privacy policy site only contains titles- Poor programming- No description about products- No information about "in stock" or delivery timeAND:- No delivery at all- No feedback on mails- No phone number

Date of experience: Mar 06, 2023

GS61 Guest

3 years ago

Terrible customer service

Terrible customer service, avoid at all costs. Asked for a refund as item never arrived and they agreed to send the money back however never did. Then ignored all emails.