Review Time
I received a call on the day of my order to confirm details and determine a suitable delivery date – a fantastic touch for an online transaction. The representatives were all friendly, courteous, and attentive, whether through phone or email. The product was exactly as described. GREAT JOB!!! STRONGLY RECOMMENDED.
I was pleasantly surprised by the level of service while purchasing a pillow! I placed my order online (best price for that brand of latex pillow), and received a lovely phone call afterward to discuss delivery days. The pillow arrived within a couple of days as agreed, and I received a nice follow-up email to ensure I was satisfied. What’s not to love about that experience! Highly recommended.
I ordered a mattress along with old mattress recycling on Sunday, December 14th, and received a call on December 15th to confirm if I could take delivery on December 16th between 9:30 and 12:00. The delivery occurred on December 16th at 10:30. The new mattress was set up where I requested, and the old one was removed. The product, pricing, communication, and delivery service were all outstanding. Thank you!
I received a call on the same day I placed my order to confirm details and discuss a convenient delivery date - a thoughtful gesture for an online purchase. The representatives were all helpful, polite, and responsive, whether by phone or email. The product was exactly as described. EXCELLENT WORK!!! HIGHLY RECOMMENDED.
I recently bought a mattress from this shop, which isn't a well-known name, but I saw good reviews here and decided to proceed. I received a call the next day regarding the delivery date, which was timely, well-packaged, and since the experience was positive, I purchased a second mattress the following week.
I was really impressed with this company. The entire process was smooth - prompt communication for delivery arrangements, quick delivery, and competitive pricing. I had never heard of this seller before, but I will definitely use them again and recommend to others.
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The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailerSee more
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