thesleepshop.co.uk

4.9
4.9 Based on 201 reviews

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furnitur...

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Average Rating

4.9

/
5

201 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Merrilyn P.
Excellent communication and service throughout the order process!

I received a call on the day of my order to confirm details and determine a suitable delivery date – a fantastic touch for an online transaction. The representatives were all friendly, courteous, and attentive, whether through phone or email. The product was exactly as described. GREAT JOB!!! STRONGLY RECOMMENDED.

5
Date of experience: Jan 11, 2026
Kelvin C.
Exceptional service

Exceptional service from the very start; from the helpful inquiry process to the delivery and follow-up. It was smooth, effortless, and offered great value. I've recommended it to friends as well.

5
Date of experience: Dec 18, 2025
Mairim94
Unexpected level of service

I was pleasantly surprised by the level of service while purchasing a pillow! I placed my order online (best price for that brand of latex pillow), and received a lovely phone call afterward to discuss delivery days. The pillow arrived within a couple of days as agreed, and I received a nice follow-up email to ensure I was satisfied. What’s not to love about that experience! Highly recommended.

5
Date of experience: Dec 18, 2025
GH59
Wonderful shopping experience

I ordered a mattress, and the communication was excellent. The delivery date and time were agreed upon and followed, with a very reasonable charge for the removal and disposal of the old mattress.

5
Date of experience: Dec 16, 2025
Flynn Turner
Seamless experience

Fantastic customer service, great pricing, and super-fast delivery.

5
Date of experience: Dec 16, 2025
Fantastic purchasing experience

I ordered a mattress along with old mattress recycling on Sunday, December 14th, and received a call on December 15th to confirm if I could take delivery on December 16th between 9:30 and 12:00. The delivery occurred on December 16th at 10:30. The new mattress was set up where I requested, and the old one was removed. The product, pricing, communication, and delivery service were all outstanding. Thank you!

5
Date of experience: Dec 16, 2025
Outstanding seller - exceptional service

I received a call on the same day I placed my order to confirm details and discuss a convenient delivery date - a thoughtful gesture for an online purchase. The representatives were all helpful, polite, and responsive, whether by phone or email. The product was exactly as described. EXCELLENT WORK!!! HIGHLY RECOMMENDED.

5
Date of experience: Dec 14, 2025
Byron Clark
Consistently excellent service

Once again, I experienced first-class service from ordering to delivery. It arrived earlier than expected, and I am thrilled with the quality of the furniture. I will certainly be back.

5
Date of experience: Dec 12, 2025
KW79
Recent mattress purchase

I recently bought a mattress from this shop, which isn't a well-known name, but I saw good reviews here and decided to proceed. I received a call the next day regarding the delivery date, which was timely, well-packaged, and since the experience was positive, I purchased a second mattress the following week.

5
Date of experience: Dec 10, 2025
_smbt_
Impressive service

I was really impressed with this company. The entire process was smooth - prompt communication for delivery arrangements, quick delivery, and competitive pricing. I had never heard of this seller before, but I will definitely use them again and recommend to others.

5
Date of experience: Dec 07, 2025

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Business Details

  • The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailerSee more

  • email internetsales@thesleepshop.co.uk
  • call 01529301919
  • language https://www.thesleepshop.co.uk

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