thinborne.com

1.3
1.3 Based on 20 reviews

Thinborne | Super Thin Phone Case & Accessories Super Thin Phone Case, Surprisingly Strong for iPhone and Android. Experience premium aramid fiber cases that feel like no case today. We are a Frisco, Texas-based company known for our ultra slim minimal ...

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Average Rating

1.3

/
5

20 Reviews

5 Star
10%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
86%

All Reviews

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Review Time

Marta Patterson
Exceptional Experience with the Service

I have had an exceptional experience with the service so far. The shipping for my case was quite prompt. After installing the front piece on my device, I noticed some white specks near the top speaker port. Being a bit particular, I decided to contact their customer support. They responded in about 4 hours and offered to send a replacement for the front piece the same day. As for the case itself, it is stunning. It feels like genuine woven carbon fiber and fits the phone perfectly. I would give it 6 stars if possible. Thank you once again for the excellent service!

5
Date of experience: Dec 25, 2025
Cecil Powell
Exceptional Experience with the Service!

I have had an outstanding experience with the service so far. The shipping for my case was quite rapid. After installing the front piece on my device, I noticed some white specks near the speaker port. Being a bit particular, I reached out to their support team. They replied within about 4 hours and offered to send a replacement for the front piece the same day. The case itself is beautiful, feels like genuine woven carbon fiber, and fits the phone perfectly. I would give it 6 stars if possible. Thank you once again for the great service!

5
Date of experience: Dec 24, 2025
Dominic Clark
Avoid This Provider!

Avoid this provider! I had the same experience as many others. I placed my order on October 11, and two months later, it's still marked as 'under process.' They do not respond to emails or chat, showing zero customer service. This company is not trustworthy. Don't waste your money and time here!

1
Date of experience: Dec 19, 2025
Redass
Incompetent Service Experience

The case I received in August was defective, and I notified the service immediately. It took from August 15 until November 26 to get a replacement. They refused to issue a refund despite multiple requests. I had to initiate a mail search because the package was mislabelled, resulting in a month of delays. This level of incompetence is unacceptable!

1
Date of experience: Nov 26, 2025
soulnico20
Unsatisfactory Customer Service

The customer service is the worst. I ordered a case over a month ago, and inquiries are met with generic responses stating they will follow up with the shipper. After requesting a refund, the company stopped all communication. I advise staying away from this provider as they seem to be a scam. I wish I could rate them lower!

1
Date of experience: Nov 20, 2025
Alexandra B.
Avoid This Business!

I ordered a case for my device and paid for expedited delivery. Living just two hours from the warehouse, I expected a timely arrival. Unfortunately, I received a different case from another seller before the one from the service. I contacted them to cancel the order, but they stated it was already in shipment and refused to refund until they received it back. After waiting over a month, I got an update saying it had shipped and was delivered while I was out of town. I won't return the case through mail, fearing they might claim they never received it. I plan to drive it back to the warehouse. I will never buy from them again. TL;DR - It took five weeks to send a case two hours away, while they provided misleading information to avoid refunds. DO NOT SHOP HERE.

1
Date of experience: Oct 21, 2025
Ivor Barnes
Terrible Service Experience!

Terrible service! I’ve been waiting for a phone case for 1.5 months now. The delivery service hasn’t delivered it and has gone on holiday. The hotline is unhelpful and keeps pushing back to the sender. Now they are asking for money. This is unacceptable!

1
Date of experience: Oct 15, 2025
Leamon W.
Delayed Order

I ordered a phone case, and five days later it still hasn’t shipped. They won’t cancel or refund the order either.

1
Date of experience: Oct 08, 2025
Marcie P.
Case Never Arrived

The case I ordered has not arrived, and it’s been nearly two months. Customer service claims they will look into it but then goes quiet. I'm starting to think this company is a scam. Be cautious when buying from them online.

1
Date of experience: Oct 01, 2025
Chulim
Case Never Received

I ordered a case and paid extra for fast shipping, yet I received no tracking number and still have not received the case. I advise avoiding this company.

1
Date of experience: Sep 25, 2025

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Business Details

  • Thinborne | Super Thin Phone Case & Accessories

    Super Thin Phone Case, Surprisingly Strong for iPhone and Android. Experience premium aramid fiber cases that feel like no case today.

    We are a Frisco, Texas-based company known for our ultra slim minimal aramid fiber phone cases compatible with iPhone, Samsung, Pixel, and other major brands
    Thin Phone Case, fiber phone cases, Super Thin Phone Case, ultra-thin aramid fiber cases, Phone Case & AccessoriesSee more

  • language https://thinborne.com

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