thingsremembered.com

3.4
3.4 Based on 21 reviews

Things Remembered helps customers create unique and personalized products for all of life’s occasions – big and small....

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Average Rating

3.4

/
5

21 Reviews

5 Star
57%
4 Star
0%
3 Star
5%
2 Star
5%
1 Star
33%

All Reviews

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Review Time

Algernon Ross
Surprise charges at checkout

I ordered a customized picture frame online. During checkout, they automatically included a $2.99 picture and a $7.99 ornament. After deselecting them, they still arrived on my order, and I was charged! This feels like a scam and should be illegal. It's unacceptable to charge for items I didn't agree to purchase. When I contacted the support team, they said I confirmed my order, leaving me disappointed. I won't shop with this company or any that use such practices!

1
Date of experience: Dec 29, 2025
Douglas Bell
Unclear monogram and limited refund options

The monogram on the sock was not clear, and the company was reluctant to issue a full refund, only offering half back or store credit for another unsatisfactory item. I won't be ordering from them again and will share my experience if anyone mentions this company.

2
Date of experience: Dec 26, 2025
Darwin Rogers
Charged for unwanted items during checkout

I placed an order for a customized picture frame online. At checkout, they automatically added a $2.99 picture and a $7.99 ornament. After unselecting these items, I was still charged for them upon delivery! This feels like a scam and should be illegal! Why are companies allowed to add items without consent? When I emailed to complain, they said I confirmed my order, leaving me with no resolution. I will never shop with this company or any that do this!

1
Date of experience: Dec 23, 2025
Ramsey Reed
Excellent gift experience

The ordering process was straightforward, and delivery was prompt.

5
Date of experience: Dec 20, 2025
Karlene Powell
Compact mirrors arrived ahead of schedule

The compact mirrors I ordered came two days earlier than expected. The ordering and engraving process was simple, and I was able to use a discount code. I highly recommend these mirrors!

5
Date of experience: Dec 17, 2025
Emmett J.
Fast delivery and great quality

I ordered a personalized wooden tray just a week before Christmas, and it arrived on Christmas Eve, looking beautiful.

5
Date of experience: Dec 17, 2025
Sarah
Very well organized

Everything was very well organized.

5
Date of experience: Dec 09, 2025
Victor Hanson
Ideal gift choice

An ideal gift choice.

5
Date of experience: Dec 06, 2025
Wilbur Adams
Ordered 3 engraved key rings

I ordered 3 engraved key rings. Two were perfect, but one had scratches. I reached out, and they promptly offered a replacement. Excellent customer service and a beautiful product.

5
Date of experience: Nov 07, 2025
Jemmy L.
Returning customer experience

This is my second interaction after several years, and the company has significantly improved!

5
Date of experience: Sep 03, 2025

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Business Details

  • Things Remembered helps customers create unique and personalized products for all of life’s occasions – big and small.

  • language https://www.thingsremembered.com

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