Review Time
I ordered a customized picture frame online. During checkout, they automatically included a $2.99 picture and a $7.99 ornament. After deselecting them, they still arrived on my order, and I was charged! This feels like a scam and should be illegal. It's unacceptable to charge for items I didn't agree to purchase. When I contacted the support team, they said I confirmed my order, leaving me disappointed. I won't shop with this company or any that use such practices!
The monogram on the sock was not clear, and the company was reluctant to issue a full refund, only offering half back or store credit for another unsatisfactory item. I won't be ordering from them again and will share my experience if anyone mentions this company.
I placed an order for a customized picture frame online. At checkout, they automatically added a $2.99 picture and a $7.99 ornament. After unselecting these items, I was still charged for them upon delivery! This feels like a scam and should be illegal! Why are companies allowed to add items without consent? When I emailed to complain, they said I confirmed my order, leaving me with no resolution. I will never shop with this company or any that do this!
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Things Remembered helps customers create unique and personalized products for all of life’s occasions – big and small.
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