ticketbox.mu

4.8
4.8 Based on 20 reviews

A platform with careful study on user experience combined with a market study of what the users require to make booking easily and bringing innovation to the e-commerce industry in Mauritius. An online market-place that host events and hotels under one pl...

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Average Rating

4.8

/
5

20 Reviews

5 Star
83%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

tam Gkl
Very bad event management organisation.. they don’t give you the seat you chose on the map. My seat

Very bad event management organisation.. they don’t give you the seat you chose on the map. My seat number was missing. The sold tickets more than the hall could accommodate, greedy people. They turn off review on fb

1
Date of experience: Mar 01, 2026
Magraja Natasha
ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star The tickets were purchased for a Halloween party scheduled on 30/10/2025

ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star
The tickets were purchased for a Halloween party scheduled on 30/10/2025.
On 14thor 21st September, I bought 4 Early Bird tickets after seeing the organiser’s advertisement stating that there were “only 10 tickets left”.
This information was false and misleading, as the event did not proceed as presented and a refund was promised but never processed.
Despite several follow-ups, Ticketbox.mu has failed to refund me for over 4 months.

1
Date of experience: Feb 19, 2026
Julie R.
Fantastic experience with the representative...

I truly appreciated the assistance from the representative, who worked tirelessly for 12 hours to secure a place that was unavailable the day before. His efforts made all the difference!

5
Date of experience: Dec 02, 2025
Narcissa Patterson
The support team is incredibly helpful and courteous.

The support team is incredibly helpful, polite, and quick to respond. They truly strive to assist you. In my situation, we needed to alter the booking date due to an unfortunate event. They were very prompt in handling our request. A big thank you to the representative.

5
Date of experience: Dec 01, 2025
Olivia Morris
An excellent platform for booking needs

The team's support was incredibly helpful, courteous, and prompt. They went above and beyond to assist me when I needed to change my booking date due to an unfortunate situation. A huge thank you to the representative for their quick action!

5
Date of experience: Dec 01, 2025
Alaina
Exceptional service and support...

The service and assistance I received were top-notch, showcasing true professionalism. I highly recommend this platform and will definitely use it for future bookings!

5
Date of experience: Dec 01, 2025
Harry Reed
Outstanding service compared to competitors...

The service provided was truly impressive when compared to other booking platforms.

5
Date of experience: Dec 01, 2025
Logan Wright
Excellent teamwork and service...

The collaboration and support from the team were commendable, with special thanks to a representative for their quick responses to our inquiries. Great job!

5
Date of experience: Nov 25, 2025
sdorian
Efficient booking experience...

My booking was handled very effectively, and I was extremely satisfied with the service. I would rate it a perfect 10! The hotel experience was fantastic, with top-quality rooms, food, and drinks. The staff were always helpful and polite. I highly recommend this hotel for a relaxing getaway.

5
Date of experience: Nov 23, 2025
Jaime Adams
Personalized assistance...

The representative was very informative and direct in addressing our needs and requirements. It was a great experience!

5
Date of experience: Nov 21, 2025

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Business Details

  • A platform with careful study on user experience combined with a market study of what the users require to make booking easily and bringing innovation to the e-commerce industry in Mauritius.
    An online market-place that host events and hotels under one place. We focus on customer satisfaction, where we do not want to overwhelm our customers with 1000s of offers. We focus on quality and not quantity.
    We also want to gain the trust of our customers by offering a safe, user friendly and responsible platform to make their purchase.
    See more

  • email customers@ticketbox.mu
  • call +23052528233
  • language https://www.ticketbox.mu

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