Review Time
Everything about tixtree is spot on.
The customer page looks amazing, the back-end is easy to use, the features are top tier, the customer service is unmatched, prices are unbeatable. Just an all round great experience, I look forward to having events just so I can use their service.
Everything about tixtree is spot on.The customer page looks amazing, the back-end is easy to use, the features are top tier, the customer service is unmatched, prices are unbeatable. Just an all round great experience, I look forward to having events just so I can use their service.
This is the first year we have used Tixtree and it is far superior to our former supplier. The fees are much more reasonable. The payments are earlier and more often, which delights our accountant. The graphics and interface are so user friendly. The emails announcing new purchases are great. The environment is better because of the trees planted. But what really stands out is the customer service. I made a huge mistake and cancelled all upcoming tours. I wrote Tixtree and Angela got back to me immediately, making me feel the problem was solvable. She worked out all the issues and within a couple of hours, all was well with my world. Thank you, Tixtree, for making my job so pleasant.
Have you ever used eventbrite? This is like that, but on steroids. The organization and customization is something I've never experienced with a free website or program. The ui, immaculate. Its just so intuitive, this is my favorite ticket distribution site and will not be reverting to eventbrite or anything else as long as tixtree remains as great as it is. They also plant trees based on their customers ticket sales!
Our non-profit youth orchestra just started using Tixtree, and the experience so far has been outstanding. We received quick responses to inquiries, and Tixtree demonstrated strong competence in helping us to fix issues that arose. In addition, all the individuals we interacted with displayed a pleasant and positive demeanor over email - Highly recommended!
If you're looking for a ticketing system for your event, look no further. As an event organiser, I compared many different ticketing services, and I can confidently say that Tixtree is currently the best one with their commission rate and excellent customer support. Tixtree also has the best and most customizable features, thanks to a great team of developers who pay attention to any feedback seriously.
I’ve been a website designer and developer since the early days of the internet, so I understand what goes into a good software platform. In a recent volunteer job for a local nonprofit needing a ticketing platform, I tested three different lower cost alternatives to Eventbrite. Tixtree came out on top. Not just because of their lower pricing and well-designed platform, which would have been enough to put them at the top of my list, but also because I had 2 feature requests right out of the gate, and within days they had implemented one of them and are working on the other. EDIT: by the time I had finished writing this review, they had completed the 2nd feature request!Never in my career have I had such a rapid response to my requests. If you’re asking whether Tixtree is right for your business, it seems they are asking the same question and willing to make sure the answer is yes. That is customer service at a level you’ve never experienced.
We started using Tixtree for the price but are now staying for the stellar UI and customer service. The websites look way more professional then anything else out there and the customer service was so quick and understanding. We host a couple monthly events with over 150+ participants and Tixtree is our ticketing app.
I used Tixtree to sell tickets for the local premiere of my movie. The platform is easy to use, and when I did have a question, the customer service reps were always quick to respond with a helpful and kind message.I didn't have any issues receiving money via PayPal as ticket orders were placed. This has been such a different experience from using other ticket platforms. With others, I had to float all expenses myself. With Tixtree, I was able to pay the theater fee and my caterer without having to dip into my bank account while crossing my fingers that the platform would actually pay me. Tixtree is transparent about fees, and they really are among the lowest in the industry. I would recommend them without hesitation.
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Tixtree is a modern, lightning-fast and cost-effective event ticketing platform designed to empower event organisers while making a positive environmental impact.
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