Review Time
I recently needed assistance with an eligibility review across several domains, and the level of service I received from EJ and the team at TPP Wholesale was exceptional.
Throughout the process, EJ was responsive, patient, and genuinely committed to helping me resolve the situation smoothly.
EJ ensured everything was handled correctly behind the scenes. The professionalism and attention to detail made what could have been a stressful experience feel completely manageable.
I’m incredibly grateful for the support I received and the positive outcome achieved.
TPP Wholesale demonstrated great customer service, and I wouldn’t hesitate to recommend them.
We are facing a critical issue with our domain being down. There has been no response to any of our ticket requests, and there is no contact number available. Our client's website and emails are offline due to this domain issue, leading to significant financial losses. It's been several days without any response. VERY POOR SERVICE... AVOID USING THEM.
I want to express my deep frustration regarding the lack of assistance we have faced. Our domain was suspended due to an authentication problem, freezing our website and emails for five days. Despite multiple emails and chat attempts, we've only interacted with an AI chatbot. It's unacceptable that such an urgent issue remains unresolved with no human response after almost a week. While service was previously reliable, the current lack of support is disappointing. I hope this gets the urgent attention it needs.
My domain renewal did not process. I submitted a ticket seven hours ago and have yet to receive a response. The local phone line is also out of service, leaving me unable to follow up. This service used to prioritize customer care, but it seems that has changed.
The renewal of my domain did not go through. I submitted a ticket seven hours ago and have received no response. The local phone number is no longer operational, leaving me without a way to follow up. This service used to care about its customers, but it seems that is no longer the case.
I have collaborated with them for many years and they've been excellent. Recently, a new client faced a domain issue with an unauthorized third party pretending to be them. The service was outstanding in helping us resolve this and reclaim the domain, leading to the scam site being taken down.
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As the Australian branch of CentralNic Reseller - TPP Wholesale (established in 2011) is Australia’s leading domain name and web hosting, provider.
With over 25k active resellers, TPP Wholesale is the defacto choice of resellers from ANZ. The brand offers resellers the ability to resell over 1700 domain name extensions while offering best-in-class VPS, WHM and cPanel web hosting platforms, Microsoft Office 365, CoPilot, SSL Certificates and a best-in-class DNS platform.
As part of the Team Internet Group - We speak eight languages from eleven globally distributed hubs and pride ourselves in our knowledge, technical abilities and care for what we do.See more
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