tragicbeautiful.com

4.7
4.7 Based on 21 reviews

The BEST online alternative fashion boutique in Australia! We stock the best range of handpicked alt awesomeness you will find. Gothic clothing is our specialty along with Witchcraft supplies, cauldrons, herbs and witch kits. Our own brand of skincare and...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

21 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Great experience with prompt support!

I ordered some footwear before the holiday season for an event. It took longer than expected, so I contacted the support team, who quickly followed up with the parent company. The delay was not their fault. The team was very understanding, apologized for the inconvenience, and upgraded my shipping to Express, hoping it would arrive on time. It did! The support team was transparent about the situation and showed great empathy towards my concerns. I will definitely shop here again and highly recommend others to do the same!

5
Date of experience: Jan 16, 2026
Victor Wright
Excellent support and understanding!

I ordered some items before the holiday season for an event. It took longer than I anticipated, so I reached out to the team, who followed up with the parent company. The delay was beyond their control. The team was very kind, apologized, and upgraded my shipping to Express, hoping it would arrive on time. It did! They were transparent about the issues and understanding of my anxiety. I will definitely shop here again and highly recommend others do the same!

5
Date of experience: Jan 16, 2026
maloblaster
Long delivery time

It took 33 days to arrive, I couldn't reach support, and the same items are available for significantly less elsewhere.

2
Date of experience: Jan 10, 2025
Bridger
Wonderful small business!

I am not on social media, but I wanted to leave a review for this company. A week ago, I purchased a pestle and mortar from their website, and it was delivered today. To Canada. They packed and shipped it promptly; it arrived incredibly fast, and their price, including shipping from overseas, was the best I found for this item! I've waited longer for local mail. Great little business; I would order again!

5
Date of experience: Oct 30, 2024
Monty Turner
Friendly and ethical alternative store.

The team does everything they can to ensure customer satisfaction. I've never had an issue with any of my many purchases! They pride themselves on sourcing local and ethical products, and their unique branded items set them apart. I usually opt for express shipping, which delivers my order within two days. I do wish they offered more plus-size clothing, but they do include these sizes in their own products. The quality is always excellent, or the price reflects if it's not.

5
Date of experience: May 04, 2024
Dylan H.
Outstanding Customer Service!

I’ve been shopping with this company since 2020, and their customer service has always been exceptional! They’ve included free goodies with my orders, even sent me a birthday note during my birthday shopping spree, and they promptly reach out if there are any issues with your order, working with you to find the best solution.

5
Date of experience: Apr 17, 2024
SyntexxHD29
My favorite alternative store!

I've been a customer for over a year now, and I've become hooked. Every product I’ve received has surpassed my expectations. The team is amazing and always helpful with my orders, going above and beyond to ensure smooth transactions. The VIP benefits are the best I’ve seen from any business! I’m always amazed by the cute and thoughtful gifts I receive. I have purchased clothing, bedding, skincare, jewelry, shoes, and everything has been perfect.

5
Date of experience: Apr 17, 2024
GH86
Fantastic shopping experience

I have been shopping with this company for years. They offer a wonderful range of products, and the customer service is superb. Highly recommend.

5
Date of experience: Apr 17, 2024
Wataneki
Consistently great experiences

I've had numerous experiences with this company, one of two shops I regularly purchase from online since my first order in 2018 😂. They offer a great selection, and if you have questions or issues, you can contact customer service immediately, and they will resolve it. Quick shipping times and quality items without excessive markups.

5
Date of experience: Apr 17, 2024
Christian C.
Fantastic store with great service

This store offers excellent customer service. I had an issue with a delivery, and the team resolved it immediately! I love their products and appreciate supporting a local business.

5
Date of experience: Apr 05, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The BEST online alternative fashion boutique in Australia! We stock the best range of handpicked alt awesomeness you will find. Gothic clothing is our specialty along with Witchcraft supplies, cauldrons, herbs and witch kits. Our own brand of skincare and bodywashes. Witchy and edgy and dark all the way. Clothing, makeup, hair products, shoes, boots, homewares and accessories for those who live outside the box and wanna make a statement.

    We carry tons of great designers and brands - Demonia, Current Mood, Arctic Fox, Killstar, Disturbia, Dreaming of Falling, Sourpuss, Restyle, Lime Crime, Sugarpill, Too Fast, Punk Rave, Manic Panic, Pleaser, and tons more.

    We seek out smaller independent designers to bring you guys the very best bleeding edge alternative fashion items. You will see new brands and designs here first!See more

  • email support@tragicbeautiful.com
  • call 1300033670
  • language https://tragicbeautiful.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More