Review Time
They provide outstanding customer service. After I received an item in the wrong size, they graciously offered a replacement. Since my size was unavailable in the original top, we discovered another model that was slightly pricier but matched perfectly with the bottom I have, forming a lovely set. I truly value their assistance!
They provide outstanding customer support. After receiving an item in the wrong size, they promptly offered a replacement. Since my preferred size was unavailable, we found another style that was slightly pricier but matched perfectly with the bottom I already owned, creating a lovely ensemble. I'm truly grateful for their assistance!
Living in Canada, I was aware I'd incur exchange rates, shipping fees, and duties when I ordered. I adore every item I received. Most pieces are double-lined, with no raw edges, and they all feel amazing. They have a nice stretch to them. I'm extremely satisfied. I purchased many items from the sale line, including some leopard print pieces. Even the small bralette from the sale feels high-quality, with removable pads for added support. (As a home user, I can't comment on durability for performances.) My sizes are 36C, 35 in waist, and 41 in hips, and I primarily ordered XL with a few L.
I ordered a clothing set as a Christmas gift for my partner on November 30. The company was quick to charge my payment method, but the item has yet to arrive, nor have I received any order updates. I emailed on December 7 to inquire about the status but received no reply. I reached out again via social media on December 17, only to be redirected back to the unresponsive email. I thought I was buying from a reputable brand, but this has proven to be a regrettable choice, causing significant stress just before the holidays.
I was very pleased with the service I received. When I contacted customer support about an issue, I realized I had misunderstood one of their policies. After explaining my situation, they made an exception to assist me. The interaction was exceptionally kind and gracious for a larger company. I would definitely shop with them again.
I genuinely love the clothing from this brand. As a plus-sized user, I find their items not only comfortable and supportive but also stylish and flattering! The customer service is outstanding as well. This small business shows genuine passion for the industry, reflected in the quality of their products and care for customers. They went above and beyond to assist me, and I couldn't be more thankful. I highly recommend trying them out—it's definitely one of my favorite brands!
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Est. 2015, CXIX are setting a new standard of fashion for movement artists. Loved by Pole Dancers, Aerialists and Statement Makers Globally.
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