Review Time
. Easy e-shopping experience.
. International shipping rate were as promised, no extra fees once in Canada.
. Although I never ordered from this brand, the sizing details were accurate and the dress fits perfectly.
. I wouldn’t hesitate to shop the brand again.
The returns procedure seems intentionally challenging—there's no readily available label, requiring you to send an email first, then enter a chat where you get kicked out if inactive for just one minute. After that, you receive a label for which you have to pay. Unfortunately, this falls far short of what a proper customer experience should be in today's standards.
The returns process is intentionally complicated - no easy access to a label, you must send an email, then enter a chat where inactivity for just 1 minute results in being logged out, and then a label is issued that requires payment. Unfortunately, this falls short of what a proper customer experience should be today.
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