truconnect.com

3.9
3.9 Based on 2.1K reviews

TruConnect is on a mission to bridge the digital divide in the United States by delivering premium wireless services to underserved communities nationwide. Through the FCC's Lifeline Program, we have connected millions of Americans with free phone and i...

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Average Rating

3.9

/
5

2.1K Reviews

5 Star
61%
4 Star
10%
3 Star
6%
2 Star
4%
1 Star
20%

All Reviews

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Review Time

Tiffany Fortner
Horrible company, you can never get ahold of anybody when you need to. They don't pay their employee

Horrible company, you can never get ahold of anybody when you need to. They don't pay their employees this is crazy. What company can you not speak with somebody in America or go to a retail location? This is completely nuts The website has so many misspellins i'm almost wondering who my services through They say they're out of California but everybody has a foreign accent. When you try to talk to someone. And then the people on the other line don't even know what you're talking about, have the time. They say they will mail you a sim card I have yet to receive one.

1
Date of experience: Feb 22, 2026
Narcissique
Truconnect has its strengths, especially in support

Truconnect has its strengths, particularly with a strong team of support specialists. They also have an impressive network of individuals. However, the security aspects require improvement, and there needs to be more information provided for the government lifeline project. It's clear that skilled developers worked on the app, and they did an excellent job.

4
Date of experience: Jan 21, 2026
If divine insight could guide us, why can't others do their best?

If divine insight could offer better thoughts for others, why do some struggle to express themselves authentically, merely crafting words in music or writing? My partner even prefers not to communicate online, which is why I require a phone.

5
Date of experience: Dec 28, 2025
Asnolphe69
Great service with reliable data usage

As long as you're using Wi-Fi as much as possible, your data will always be available, and the service is quite good. All calls connect without issues, and I receive all my voicemails and text messages without any concerns. The only downside is that the phones feel a bit outdated and may not be as efficient, meaning the operating system might not be fully compatible with the latest technology. Other than that, keep up the excellent work and service! Additionally, if you prefer not to use Wi-Fi for internet access, there are reasonably priced packages available.

5
Date of experience: Dec 27, 2025
Vance Gillis
Amazing

Your company is great.. love the phone. Greatly appreciated. Will recommend others

5
Date of experience: Oct 30, 2025
Bill Neely
Fast Efficient Service

Fast Efficient Service

5
Date of experience: Oct 30, 2025
lalo viveros
From the start I got connected with a…

From the start I got connected with a professional staff member who saw me at the corner of the store. Wonderfully phone 📱 great friendly staff who introduced me and connected my phone . I recommend it to everyone

5
Date of experience: Oct 29, 2025
AngelC
Great Experience

5
Date of experience: Oct 29, 2025
Merlin loper
Need to setup phone

Need to setup phone

1
Date of experience: Oct 29, 2025
Georgie Narcomey
Love the phone already great choice for…

Love the phone already great choice for me

5
Date of experience: Oct 28, 2025

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Business Details

  • TruConnect is on a mission to bridge the digital divide in the United States by delivering premium wireless services to underserved communities nationwide.

    Through the FCC's Lifeline Program, we have connected millions of Americans with free phone and internet service over the past decade.

  • email support@truconnect.com
  • call 8004300443
  • language https://truconnect.com

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