Review Time
I had an extremely disappointing experience with the service. I ordered a new smartphone on December 15, which arrived on December 18. From the moment I opened the package, the device was defective, and I contacted the support team that same day. After multiple communications, I returned the phone on December 29 as directed. Since then, I've faced nothing but delays and unclear responses. The device was sent for evaluation, but I was never provided with a specific timeline or solution. Despite receiving a faulty product, I was not given an immediate refund or a new replacement. The entire process has been unnecessarily prolonged, which is unacceptable for such a pricey item. At times, it felt like communication and case handling could have been better if I had been able to converse in another language, which added to my frustration. Overall, the communication has been inadequate, the case management slow, and the customer service disappointing. Based on this experience, I cannot recommend this service.
I had a very frustrating experience with the service. I ordered a new smartphone on December 15, which was delivered on December 18. From the moment I opened the package, the device was defective, and I contacted the support team that same day. After several communications, I returned the phone on December 29 as instructed. Since then, I've faced nothing but delays and vague responses. The device was sent for evaluation, but I was never given a clear timeline or solution. Despite the phone being faulty upon delivery, I was not offered an immediate refund or a new replacement. Instead, the process has been unnecessarily prolonged, which is unacceptable for such an expensive product. At times, it felt like the communication and handling of my case might have been different if I could communicate in another language, which was frustrating. Overall, the communication has been poor, the handling of the case slow, and the customer service disappointing. I would not recommend this service based on my experience.
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Hvorfor vælge Nordic Electronics?
Med et bredt udvalg af mobiltelefoner, tablets, computere, headsets og tilbehør bestræber vi os på at være blandt de største udbydere på telekommunikation i Danmark.
Vores mål er at give forbrugerne mulighed for at spare penge på deres køb af telekommunikationsudstyr, igennem en nem, sikker og serviceminded online-shop.
Nogle af de ting vi gør for at give dig en god oplevelse:
* Billige priser.
* Bredt udvalg af elektronik.
* Mulighed for montering af tilbehør.
* Reparationer.
* Fagkyndigt personale med mange års erfaring indenfor branchen.
* God kundeservice med hurtig feedback.
Skriv til os på:
kontakt@nordicelectronics.dkSee more
