Review Time
As a gym owner with 200+ active TrueCoach users it's a disaster when you get bombarded with frustrated clients in the gym not being able to access the app and see their training on a Sunday at noon due to app down because of maintenance. This has happened several times. Costumer support is sorry for the inconvenience yada yada but it still continues. Would not recommend the app to serious trainers or gyms. Very unreliable.
As a gym owner with 200+ active TrueCoach users it's a disaster when you get bombarded with frustrated clients in the gym not being able to access the app and see their training on a Sunday at noon due to app down because of maintenance. This has happened several times. Costumer support is sorry for the inconvenience yada yada but it still continues. Would not recommend the app to serious trainers or gyms. Very unreliable.
I am a client of a subscribing trainer.True Coach cut me off & locked my data as my coach is "inactive" or didn't pay subsription on tme?There is nil support for me to continue training unless my trainer bends to TC demands. Reeks of corporate bullying. In Australia there are penalties for organisations that do this. In America it appears to be encouraged. I would give nil stars for True Coach if Icould.
I love this platform for fitness coaching and training programs. It allows you to guide and motivate all your clients with proper form when training and keep them on track to reach personal goals. I will most definitely keep this going for all my clients and athletes.
I've been using TrueCoach for several years and they just keep adding more valuable features and making it more user friendly for coaches and clients alike. The customer service is also wonderful, and they have helped solve any issues I've had very quickly!
Perfectly what I need, simple, ergonomic. The perfect tool for my coaching. It's been around 6-7 years, still satisfied. Even if it became quite expensive (compared to other competitors), The quality of the product makes it hard to leave.
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