truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

201 Reviews

5 Star
68%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
25%

Filtered Reviews

Filter Reviews

Review Time

Alvin
Always as Expected

I've purchased multiple items from True Facet over the last few years. They are always exactly as described and arrive in a timely manner. Love them!

5
Date of experience: Oct 26, 2022
Virginia
Easiest purchase I have ever made!!

Easiest purchase I have ever made!!! Customer service was prompt answering my questions about my ring!!! Highly recommend True Facet!!!

5
Date of experience: Oct 24, 2022
lazy_azn53
First bought a 2002 Pepsi in Feb 2022…

First bought a 2002 Pepsi in Feb 2022 then in Oct bought a 2020 two tone Date Just for the wife. Quick deliveries at comparable prices and great email responses. I recommend TF.

5
Date of experience: Oct 01, 2022
Robbie Smith
My buying experience was amazingly easy…

My buying experience was amazingly easy and satisfying. I will use them again without hesitation.Sincerely,Colin Fisher

5
Date of experience: Sep 09, 2022
Odin Butler
Satisfied repeat customer

The quality and prices are always great and very good communication being able to actually speak with someone with any questions regarding their products or my order.

5
Date of experience: Aug 04, 2022
BrightGriffin12
Great Communication, Fast Shipping

I had my eye on a Tag Heuer Carrera for quite some time and came across one on Truefacet's website. Customer service was super helpful while attending to my inquiries. Shipping was fast and securely packaged along with everything mentioned in the product listing details. I wouldn't hesitate to purchase from them again in the future!

5
Date of experience: Jul 22, 2022
Archibald Wright
Good experience

I did buy and sell a few items on TrueFacet website. Their customer service was great. The purchase price and selling fee were reasonable.

5
Date of experience: Jul 01, 2022
Edris Wright
Highly Recommend TrueFacet for all jewelry/watch needs!

We have used TrueFacet twice to purchase watches and both times the watches have come in perfect condition and the customer service has been unmatched. For the most recent purchase, I wanted to buy my husband a Rolex for our wedding. I was searching for the perfect watch for a few months and had given up, but one week before our wedding the model he wanted never worn came on the site and I was so excited to buy it. Unfortunately, it would not arrive in time for the wedding based on current estimates so I emailed TrueFacet support and Shawn emailed back immediately to help me get the watch on time (even earlier than he initially quoted!) all with ease. I will never forget the look on my husbands face when he opened the watch, and I have Shawn/TrueFacet for the memory and a timepiece he will have forever.

5
Date of experience: Jun 09, 2022
imTaimo
Excellent great

5
Date of experience: Jun 06, 2022
Woodruff Coleman
Not shipped after 7 days

I ordered a watch for my wife's birthday. After seven business days, still not shipped. I called customer service and was informed they do not have the watch yet to be authenticated. Why are they listing items they don't have in stock? This will most likely be my last purchase from TrueFacet. Very disappointed. UPDATE: The item was sold (consignment with TrueFacet, not disclosed to me in advance) out from under me. We will now see if they are going to make it right.

1
Date of experience: May 17, 2022

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More