tuclothing.sainsburys.co.uk

3.8
3.8 Based on 121 reviews

...

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Average Rating

3.8

/
5

121 Reviews

5 Star
61%
4 Star
9%
3 Star
2%
2 Star
6%
1 Star
22%

All Reviews

Filter Reviews

Review Time

lorna parker
Love going to look at Tu clothing. Theres always something to aspire to have or buy. Pity the only S

Love going to look at Tu clothing. Theres always something to aspire to have or buy. Pity the only Sainsburys with Tu clothing near me has made the silly decision to have less aisles of clothing.

4
Date of experience: Feb 26, 2026
Mrs Teresa Kitt
I love shopping with TU at Sainsburys as its so easy & convenient. After placing an order it arrive

I love shopping with TU at Sainsburys as its so easy & convenient. After placing an order it arrives in the store within 3 or 4 days , sometimes sooner & am notified when the order is ready to collect. Also, returns are free if taken to the store.

5
Date of experience: Feb 18, 2026
Harmony R.
Received Incorrect Sizes, Frustrating Experience

I ordered two different sizes to compare, but ended up with two of the same size. Fortunately, the size 16 worked, but it was disappointing not to have the option to try them side by side. There were no alternatives in the store, and with changing rooms unavailable, I had no choice but to order online.

2
Date of experience: Dec 30, 2025
Medea B.
Frustrating Online Ordering Experience

I attempted to place an order online multiple times, but kept getting the message "please retry, please retry". Ultimately, I gave up. I also noticed that the same brown tapered leg trousers I purchased in-store were £10 more expensive online, which I found quite disappointing.

1
Date of experience: Dec 22, 2025
Julian Rogers
Order Delivery Problems

I ordered a shirt and jumper with paid Saturday delivery. The company sent the parcel through a courier service, and now I want a refund for the delivery charge but can't reach anyone as I'm not getting any replies.

1
Date of experience: Dec 21, 2025
Lilibeth Bell
Stock Availability and Quick Delivery

All the items I wanted were in stock and arrived promptly on the promised day at my local store for easy pickup.

5
Date of experience: Dec 21, 2025
Misleading Returns Information

The returns guidelines on the website were incorrect. I wasted an hour on a refund trip only to find out I couldn't return to the designated location. The website stated I could return items to any specified store or collection point, but I was informed otherwise.

1
Date of experience: Dec 21, 2025
Malcolm A.
Delivery Not Made as Paid

I ordered a shirt and jumper, paying for Saturday delivery. The parcel was sent via a courier service, and now I want a refund for the delivery charge, but I'm having trouble contacting anyone due to lack of responses.

1
Date of experience: Dec 20, 2025
Gwendoline Baker
Outstanding Service with No Wait

The service was excellent, and there was no waiting involved.

5
Date of experience: Dec 20, 2025
James Greenaway
very good experience

very good experience

5
Date of experience: Dec 19, 2025

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