turners.co.nz

1.6
1.6 Based on 20 reviews

Turners is NZ’s Largest Used Car Dealer Network with over 3,000 cars on sale. Turners - Helping Kiwis buy and sell cars for over 50 years....

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Average Rating

1.6

/
5

20 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
86%

All Reviews

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Review Time

Madge Lewis
Avoid this service at all costs.

This service is a complete disappointment. I purchased a vehicle earlier this year and have faced ongoing issues that should not occur in a newly bought car. From steering problems to compressor and air conditioning failures, the list keeps growing. Now, I’m facing an unexpected $900 expense right before Christmas. With personal challenges this year, this situation has only added to our stress. I strongly advise against using this service unless you want to leave with a faulty vehicle and empty pockets.

1
Date of experience: Jan 01, 2026
Kirk H.
Extremely Disappointing Experience

I bought a car and regret not getting breakdown insurance—my mistake. They are not affiliated with any reputable organization and cannot be trusted. There was no support whatsoever.

1
Date of experience: Dec 22, 2025
mesince2410
Found My Ideal Vehicle

I discovered the perfect vehicle for my family. It's stunning, and the buying process was enjoyable and straightforward. I’m truly thankful to the representative and the team for their assistance.

5
Date of experience: Dec 06, 2025
mx_5716
Unacceptable Customer Service

My grandmother attempted to purchase a small vehicle but encountered poor service and unhelpful staff. The staff provided misleading information about safety features, and when we requested to have the car inspected, they refused to hold it off the market for a mere three hours. Ultimately, when she tried to finalize the purchase, they delayed her for hours due to banking issues, even after showing a bank statement. This left her stranded without transportation. The service was so disappointing that it would have been better if the staff hadn't engaged with us at all. While the car itself is affordable and in decent condition, our overall experience was very frustrating.

1
Date of experience: Nov 27, 2025
Avoid Buying from This Seller

This seller is a total rip-off. I bought a vehicle earlier this year that has caused nothing but issues, requiring frequent trips to the mechanic for problems I never expected in a newly purchased car. With multiple ongoing issues, I'm now facing an unexpected $900 expense right before Christmas. My husband recently lost his job, and I received a serious medical diagnosis in July, making this situation even more frustrating. I strongly advise against using this seller unless you want to end up with a defective vehicle and a lot less money.

1
Date of experience: Oct 19, 2025
Georgia Sanders
Lack of After-Sales Support

There is no concern for after-sales service. I was sold a faulty vehicle, and the gearbox failed after just 14 weeks. Don't be fooled by their misleading advertisements; they’re not truthful.

1
Date of experience: Jul 09, 2025
Bruce
Steer Clear of This Seller

Avoid purchasing vehicles from this seller; they will take advantage of you. The warranty is minimal, only lasting 2 to 3 years. They buy cars at low prices and sell them for much more. I've faced ongoing mechanical issues for two years, and they only provided a short warranty because they knew the car would break down. Always get a thorough inspection before buying from anyone. I fell victim to this seller, but the truth eventually comes out. Please inform your friends and family to be cautious; they are only focused on making a profit.

1
Date of experience: Jul 01, 2025
Roland
Unfair Offers for Vehicles

I was insulted with a low offer for my well-maintained vehicle. I recently invested in repairs and upgrades, and the sales representative seemed dismissive when I mentioned my asking price. If they had offered a fair price instead of assuming I was in desperate need of money, I wouldn't be writing this negative review.

1
Date of experience: Jun 28, 2025
KC50
Poor Customer Interaction

I visited this seller to purchase a vehicle, but when I approached the staff, I was met with a dismissive wave. My wife and I searched the lot for the car I inquired about for nearly half an hour, and not a single staff member approached us to assist. Even after I called the listed contact number, there was no answer or follow-up. The disparity between their advertising and actual service is striking.

1
Date of experience: Jun 25, 2025
At0z_78
Problems with Selling My Vehicle

I attempted to sell a car I purchased a year ago, which had issues from the start. They offered me far less than its worth. If you're considering selling a vehicle through this seller, be prepared for a massive loss. It's better to use other platforms.

1
Date of experience: May 31, 2025

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Business Details

  • Turners is NZ’s Largest Used Car Dealer Network with over 3,000 cars on sale. Turners - Helping Kiwis buy and sell cars for over 50 years.

  • language https://turners.co.nz

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