oyster.tfl.gov.uk

1.3
1.3 Based on 400 reviews

Transport for London is a local government body responsible for the transport system in Greater London, England....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

400 Reviews

5 Star
7%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
90%

All Reviews

Filter Reviews

Review Time

Michael Barley
COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING DO NOT PUT NON EDUCATED PEOPLE

COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING
DO NOT PUT NON EDUCATED PEOPLE IN THE TFL MANAGEMENT. THIS IS NOT GAME MILLIONS ARE TRYING TO TRAVEL EVERYDAY AND SUFFERING THIS CHEAP PEOPLE WHO DONT DO ANYTHING. GOVERNMENT TAKE AN ACTION ON THOSE PEOPLE WHO DONT DO ANYTHING RATHER THAN SITTING IN THE OFFICE AND CHAT ALL DAY LONG WITH THEIR COLLEAGUES AND DRINK TEA AND COFFEE. I HAVE SPOKEN TO 10 DIFFERENT PEOPLE INCLUDING MY LANDLORDS , ALL OF THEM TOLD ME THE SAME THING. UPPER DECK OF THE BUSSES BECOME DANGEROUS PLACE. PEOPLE SMOKING VAPING PLAYING FOOTBALL I
M NOT JOKING I HAVE SEEN THAT AS WELL KIDS ARE PLAYING FOOTBALL AND NOBODY TAKE ANY ACTION ON THEM. WHOOSE RESPONSIBILITY SAFETY ON THE BUS OR TRAIN. EVERYBODY SAYS THAT I TELL MY KIDS AND FAMILY , DO NOT SIT ON THE UPPER DECK BECAUSE IT IS DANGEROUS. MANY PEOPLE KNOWS THIS AND I M SURE TFL MANAGEMENT KNOWS ABOUT IT AND WHY NOBODY TAKE ANY ACTION. ESPECIALLY MOST PEOPLE WHO MAKE TROUBLE ON THE BUS IS THE ONE WHO DONT PAY AND PASS FREE. WHAT ARE YOU DOING TFL MANAGEMENT??? WHAT IS YOUR RESPONSIBILITY??? WHAT DO YOU DO THERE RATHER THAN SITTING IN THE OFFICE??? WHY THE TFL BUSSES BECOME DANGEROUS PLACE? WHO SHOULD STOP THAT WHO ? GOVERNMENT CHECK THEIR REVIEWS AND TAKE AN ACTION ON THOSE TFL MANAGEMENT
YOU TFL MANAGEMENT DONT DESERVE THAT POSITION

1
Date of experience: Feb 26, 2026
Michael Barley
COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING DO NOT PUT NON EDUCATED PEOPLE

COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING
DO NOT PUT NON EDUCATED PEOPLE IN THE TFL MANAGEMENT. THIS IS NOT GAME MILLIONS ARE TRYING TO TRAVEL EVERYDAY AND SUFFERING THIS CHEAP PEOPLE WHO DONT DO ANYTHING. GOVERNMENT TAKE AN ACTION ON THOSE PEOPLE WHO DONT DO ANYTHING RATHER THAN SITTING IN THE OFFICE AND CHAT ALL DAY LONG WITH THEIR COLLEAGUES AND DRINK TEA AND COFFEE. I HAVE SPOKEN TO 10 DIFFERENT PEOPLE INCLUDING MY LANDLORDS , ALL OF THEM TOLD ME THE SAME THING. UPPER DECK OF THE BUSSES BECOME DANGEROUS PLACE. PEOPLE SMOKING VAPING PLAYING FOOTBALL I
M NOT JOKING I HAVE SEEN THAT AS WELL KIDS ARE PLAYING FOOTBALL AND NOBODY TAKE ANY ACTION ON THEM. WHOOSE RESPONSIBILITY SAFETY ON THE BUS OR TRAIN. EVERYBODY SAYS THAT I TELL MY KIDS AND FAMILY , DO NOT SIT ON THE UPPER DECK BECAUSE IT IS DANGEROUS. MANY PEOPLE KNOWS THIS AND I M SURE TFL MANAGEMENT KNOWS ABOUT IT AND WHY NOBODY TAKE ANY ACTION. ESPECIALLY MOST PEOPLE WHO MAKE TROUBLE ON THE BUS IS THE ONE WHO DONT PAY AND PASS FREE. WHAT ARE YOU DOING TFL MANAGEMENT??? WHAT IS YOUR RESPONSIBILITY??? WHAT DO YOU DO THERE RATHER THAN SITTING IN THE OFFICE??? WHY THE TFL BUSSES BECOME DANGEROUS PLACE? WHO SHOULD STOP THAT WHO ? GOVERNMENT CHECK THEIR REVIEWS AND TAKE AN ACTION ON THOSE TFL MANAGEMENT
YOU TFL MANAGEMENT DONT DESERVE THAT POSITION

1
Date of experience: Feb 20, 2026
Michael Barley
COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING DO NOT PUT NON EDUCATED PEOPLE

COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING
DO NOT PUT NON EDUCATED PEOPLE IN THE TFL MANAGEMENT. THIS IS NOT GAME MILLIONS ARE TRYING TO TRAVEL EVERYDAY AND SUFFERING THIS CHEAP PEOPLE WHO DONT DO ANYTHING. GOVERNMENT TAKE AN ACTION ON THOSE PEOPLE WHO DONT DO ANYTHING RATHER THAN SITTING IN THE OFFICE AND CHAT ALL DAY LONG WITH THEIR COLLEAGUES AND DRINK TEA AND COFFEE. I HAVE SPOKEN TO 10 DIFFERENT PEOPLE INCLUDING MY LANDLORDS , ALL OF THEM TOLD ME THE SAME THING. UPPER DECK OF THE BUSSES BECOME DANGEROUS PLACE. PEOPLE SMOKING VAPING PLAYING FOOTBALL I
M NOT JOKING I HAVE SEEN THAT AS WELL KIDS ARE PLAYING FOOTBALL AND NOBODY TAKE ANY ACTION ON THEM. WHOOSE RESPONSIBILITY SAFETY ON THE BUS OR TRAIN. EVERYBODY SAYS THAT I TELL MY KIDS AND FAMILY , DO NOT SIT ON THE UPPER DECK BECAUSE IT IS DANGEROUS. MANY PEOPLE KNOWS THIS AND I M SURE TFL MANAGEMENT KNOWS ABOUT IT AND WHY NOBODY TAKE ANY ACTION. ESPECIALLY MOST PEOPLE WHO MAKE TROUBLE ON THE BUS IS THE ONE WHO DONT PAY AND PASS FREE. WHAT ARE YOU DOING TFL MANAGEMENT??? WHAT IS YOUR RESPONSIBILITY??? WHAT DO YOU DO THERE RATHER THAN SITTING IN THE OFFICE??? WHY THE TFL BUSSES BECOME DANGEROUS PLACE? WHO SHOULD STOP THAT WHO ? GOVERNMENT CHECK THEIR REVIEWS AND TAKE AN ACTION ON THOSE TFL MANAGEMENT
YOU TFL MANAGEMENT DONT DESERVE THAT POSITION AND

1
Date of experience: Feb 14, 2026
Michael Barley
COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING DO NOT PUT NON EDUCATED PEOPLE

COME ON GOVERNMENT DO SOMETHING FIND THE PEOPLE WHO KNOWS SOMETHING
DO NOT PUT NON EDUCATED PEOPLE IN THE TFL MANAGEMENT. THIS IS NOT GAME MILLIONS ARE TRYING TO TRAVEL EVERYDAY AND SUFFERING THIS CHEAP PEOPLE WHO DONT DO ANYTHING. GOVERNMENT TAKE AN ACTION ON THOSE PEOPLE WHO DONT DO ANYTHING RATHER THAN SITTING IN THE OFFICE AND CHAT ALL DAY LONG WITH THEIR COLLEAGUES AND DRINK TEA AND COFFEE. I HAVE SPOKEN TO 10 DIFFERENT PEOPLE INCLUDING MY LANDLORDS , ALL OF THEM TOLD ME THE SAME THING. UPPER DECK OF THE BUSSES BECOME DANGEROUS PLACE. PEOPLE SMOKING VAPING PLAYING FOOTBALL I
M NOT JOKING I HAVE SEEN THAT AS WELL KIDS ARE PLAYING FOOTBALL AND NOBODY TAKE ANY ACTION ON THEM. WHOOSE RESPONSIBILITY SAFETY ON THE BUS OR TRAIN. EVERYBODY SAYS THAT I TELL MY KIDS AND FAMILY , DO NOT SIT ON THE UPPER DECK BECAUSE IT IS DANGEROUS. MANY PEOPLE KNOWS THIS AND I M SURE TFL MANAGEMENT KNOWS ABOUT IT AND WHY NOBODY TAKE ANY ACTION. ESPECIALLY MOST PEOPLE WHO MAKE TROUBLE ON THE BUS IS THE ONE WHO DONT PAY AND PASS FREE. WHAT ARE YOU DOING TFL MANAGEMENT??? WHAT IS YOUR RESPONSIBILITY??? WHAT DO YOU DO THERE RATHER THAN SITTING IN THE OFFICE??? WHY THE TFL BUSSES BECOME DANGEROUS PLACE? WHO SHOULD STOP THAT WHO ? GOVERNMENT CHECK THEIR REVIEWS AND TAKE AN ACTION ON THOSE TFL MANAGEMENT
YOU TFL MANAGEMENT DONT DESERVE THAT POSITION AND

1
Date of experience: Feb 11, 2026
Michael Barley
GOVERNMENT TAKE AN ACTION ON THOSE PEOPLE WHO DONT DO ANYTHING RATHER THAN SITTING IN THE OFFICE AND

GOVERNMENT TAKE AN ACTION ON THOSE PEOPLE WHO DONT DO ANYTHING RATHER THAN SITTING IN THE OFFICE AND CHAT ALL DAY LONG WITH THEIR COLLEAGUES AND DRINK TEA AND COFFEE. I HAVE SPOKEN TO 10 DIFFERENT PEOPLE INCLUDING MY LANDLORDS , ALL OF THEM TOLD ME THE SAME THING. UPPER DECK OF THE BUSSES BECOME DANGEROUS PLACE. PEOPLE SMOKING VAPING PLAYING FOOTBALL I
M NOT JOKING I HAVE SEEN THAT AS WELL KIDS ARE PLAYING FOOTBALL AND NOBODY TAKE ANY ACTION ON THEM. WHOOSE RESPONSIBILITY SAFETY ON THE BUS OR TRAIN. EVERYBODY SAYS THAT I TELL MY KIDS AND FAMILY , DO NOT SIT ON THE UPPER DECK BECAUSE IT IS DANGEROUS. MANY PEOPLE KNOWS THIS AND I M SURE TFL MANAGEMENT KNOWS ABOUT IT AND WHY NOBODY TAKE ANY ACTION. ESPECIALLY MOST PEOPLE WHO MAKE TROUBLE ON THE BUS IS THE ONE WHO DONT PAY AND PASS FREE. WHAT ARE YOU DOING TFL MANAGEMENT??? WHAT IS YOUR RESPONSIBILITY??? WHAT DO YOU DO THERE RATHER THAN SITTING IN THE OFFICE??? WHY THE TFL BUSSES BECOME DANGEROUS PLACE? WHO SHOULD STOP THAT WHO ? GOVERNMENT CHECK THEIR REVIEWS AND TAKE AN ACTION ON THOSE TFL MANAGEMENT
YOU TFL MANAGEMENT DONT DESERVE THAT POSITION AND

1
Date of experience: Feb 10, 2026
Hal Long
Urgent Action Needed Regarding Safety Issues

It is crucial for the authorities to address the situation involving individuals who seem to do nothing but sit in the office and chat all day while neglecting their responsibilities. I've spoken to multiple people, including my landlords, and they all share the same concerns. The upper deck of the buses has become a hazardous environment, with individuals engaging in activities like smoking, vaping, and even playing football. I've witnessed this firsthand, and it's alarming. Many advise their families not to sit on the upper deck due to safety concerns. It's evident that this is a known issue, and I believe the management is aware of it. Yet, no action has been taken. The individuals causing disturbances often evade payment, which raises further questions about accountability. What is the management doing to ensure safety? It’s time for the authorities to review these concerns and take decisive action against those responsible.

1
Date of experience: Jan 16, 2026
Futures UK
Cleaner Vehicle Discount – Expiry??? if anybody is thinking to switch to Electric vehicles DON'T DO

Cleaner Vehicle Discount – Expiry???

if anybody is thinking to switch to Electric vehicles DON'T DO IT. I moved for the incentives and now wish I never bothered.

Incentivise and then pull the rug from underneath us.

Why does business have more discounts than residents with cars not vans?
A new 25% Cleaner Vehicle Discount for electric cars registered on Auto Pay, which
would mean a daily charge of £13.50 instead of £18
l A new 50% Cleaner Vehicle Discount for electric vans, Heavy Goods Vehicles (HGVs)
and quadricycles registered on Auto Pay, which would mean a daily charge of £9
instead of £18

Make this all make sense please? Absolute disgrace how the people are treated in every sense... TFL are going backwards for a LONG LONG TIME!!

1
Date of experience: Jan 05, 2026
Chas
TFL Management Needs Accountability

Is the government aware of the TFL rating score and the numerous complaints? The management seems to do little beyond sitting in their offices enjoying tea and coffee. There’s no oversight, and they appear to earn money without fulfilling their duties. This situation is utterly disgraceful. They should be removed from their positions. The same applies to ticket security; people are passing through without paying, and the security staff merely chat instead of taking action. Why should some passengers travel for free while others have to pay? What is the TFL management's responsibility? Making travel free for everyone seems straightforward. Those who evade payment create disturbances on public transport. Who is accountable for safety on the bus or train? If you can't perform your job properly, perhaps it's time to resign and enjoy your tea or coffee at home. TFL management, you are not worthy of your roles.

1
Date of experience: Jan 04, 2026
Terence Kelly
TFL Management Needs to Take Action!

Is the government aware of the TFL rating and the numerous complaints? The management seems to be doing little more than sitting in their offices, enjoying tea and coffee. There's a lack of oversight, and they continue to earn salaries without fulfilling their responsibilities. It's truly disgraceful. The same goes for ticket security; people pass without paying, and the security personnel just chat instead of taking action. Why should I have to pay when so many others don’t? What is the management doing about this? Making travel free for everyone would be a simpler solution. When non-payers cause disruptions, who is ensuring safety on public transport? If the management can't perform their duties, perhaps they should resign and enjoy their tea at home. They clearly do not deserve their current roles.

1
Date of experience: Dec 27, 2025
Griffin Kelly
TFL Management Needs Accountability

Does the government not see the TFL rating score and the complaints? The management seems to do nothing but sit in their offices enjoying tea and coffee. There’s no oversight, and they continue to earn money without fulfilling their responsibilities. This is truly disgraceful. They should be removed from their positions. The same issue exists with ticket security; people board without paying, and security personnel merely chat instead of taking action. Why should everyone else have to pay when so many ride for free? What is the TFL management's role in this? Making public transport free for all would be easier than dealing with those who cause disturbances by not paying. Who is accountable for safety on buses and trains? If the job isn't being done properly, they should resign and enjoy their tea and coffee at home. TFL management clearly does not deserve their positions.

1
Date of experience: Dec 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Transport for London is a local government body responsible for the transport system in Greater London, England.

  • language https://oyster.tfl.gov.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More