Name: turtlemat.co.uk
Telephone: 03456003478
Rating: 4.6

Sam BEARD Guest

Have contacted turtle Mat after purchasing in December due to excess shedding of my two mats and the

Have contacted turtle Mat after purchasing in December due to excess shedding of my two mats and the fact that they are not laying flat after months of use. I am getting a full hoover container full every two days from these mats and after previously having turtle mats know this is not the usual standard. Disapppointed with your customer service department who can only advise me to wash the mats... These are brand new why would I wash them!also this is not stated on the website as a before use recommendation or I would not have purchases.
Would never recommend this brand again to anyone, the quality is not like it used to be.

Date of experience: Mar 03, 2026

Sam BEARD Guest

1 week ago

Have contacted turtle Mat after excess shedding and not laying flat …

Have contacted turtle Mat after purchasing in December due to excess shedding of my two mats and the fact that they are not laying flat after months of use. I am getting a full hoover container full every two days from these mats and after previously having turtle mats know this is not the usual standard. Disapppointed with your customer service department who can only advise me to wash the mats... These are brand new why would I wash them!also this is not stated on the website as a before use recommendation or I would not have purchases.Would never recommend this brand again to anyone, the quality is not like it used to be.

Date of experience: Mar 01, 2026

Grandma from Wiltshire Guest

1 week ago

The doormat arrived in a timely…

The doormat arrived in a timely fashion. It’s exactly the colour I wanted and was expecting.The muddy boots are cleaned efficiently!

Date of experience: Feb 25, 2026

Ann Guest

1 week ago

Good service, good product

Easy to order, arrived quickly and on time. I was annoyed as the free delivery advertised turned out to have a minimum spend, this wasn’t clear at the beginning

Date of experience: Feb 25, 2026

sue michniewicz Guest

1 week ago

Previously bought a mat that stayed…

Previously bought a mat that stayed soggy on my doorstep so changed for one of the rope door mats and that seems to work perfectly. Big enough and looks smart in the porch.

Date of experience: Feb 25, 2026

Frank Davies Guest

1 week ago

Outdoor mat??

Nice looking mat but not what I’d normally use for outdoors as it’s very thin - hence four stars instead of five.

Date of experience: Feb 25, 2026

customer Guest

2 weeks ago

Prompt delivery- excellent product

Prompt delivery- excellent product. bought because we had bought one a few years ago and it’s still giving great service! easy to wash. much better than cheaper products that lose their grip and absorbency. Looks smart too