Review Time
Feedback sent to UK Car Glass via WhatsApp Paul, Can I just say your techinician is an absolute gentleman and a delight to converse with. Polite, friendly, approachable and understood the situation in full, he is an asset to your company and I sincerely hope you feedback to him. I aso hope that my comments are taken into account when he has his review with his line manager.Many thanks for having this all sorted in good time.JohnHe confirmed his delight on my feedback and said the above would be fed back.5/5 🌟
The technician they set me up with mucked me around and bs’d me about he’d be late, then later, when it got to 4:30 I got a call to say he’d broken down, much much further than 30 mins from my house, a somewhat dubious claim. This meant that after taking a day off from work to get this sorted, I had to take another day off the following day to drive to the business’s unit over an hour away from my house. This sucked. I wish I’d just paid the extra money and gone with autoglass, they’re much, much more reliable.Update: UKGC got in contact with me to discuss the situation in an understanding and reasonable fashion and gave me a small but generous (around 20% of the cost of the job) offer of compensation as a gesture of goodwill which was much appreciated. Fair play.
The technician they set me up with mucked me around and bs’d me about he’d be late, then later, when it got to 4:30 I got a call to say he’d broken down, much much further than 30 mins from my house, a somewhat dubious claim. This meant that after taking a day off from work to get this sorted, I had to take another day off the following day to drive to the business’s unit over an hour away from my house. This sucked. I wish I’d just paid the extra money and gone with autoglass, they’re much, much more reliable.Update: UKGC got in contact with me to discuss the situation in an understanding and reasonable fashion and gave me a small but generous (around 20% of the cost of the job) offer of compensation as a gesture of goodwill which was much appreciated. Fair play.
Professionals. Order before weekend. Expected on Monday but I was informed that they expecting window on Tuesday, Wednesday. Called me couple of times to inform me with updates. Called me the day. Came and sorted very quick. That what I call professionals. Really pleased with service. Thank you and thanks for mens sorted my window 👍
Professionals. Order before weekend. Expected on Monday but I was informed that they expecting window on Tuesday, Wednesday. Called me couple of times to inform me with updates. Called me the day. Came and sorted very quick. That what I call professionals. Really pleased with service. Thank you and thanks for mens sorted my window 👍
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