Review Time
I ordered 3 items from this company. On arrival it was obvious the quality was not of a good standard. I immediately made contact by email asking for instructions on how and where I could return items and get a refund.
I have since sent more emails but have not heard anything from the company. The return period is apparently 14 days and at this point, I’m nearly at 14 days. Very disappointing and frustrating that the service is so very poor.
I ordered 3 items from this company. On arrival it was obvious the quality was not of a good standard. I immediately made contact by email asking for instructions on how and where I could return items and get a refund.I have since sent more emails but have not heard anything from the company. The return period is apparently 14 days and at this point, I’m nearly at 14 days. Very disappointing and frustrating that the service is so very poor.
This is not a UK company. It is shipped slowly from China. I ordered 26/1/26 and waited patiently. It arrived today - 11/2/26, so 16 days. The comps/website tries to look like it’s UK based. It is not. I ordered a ladies Adored/Stone Roses t shirt that cost over £20 with shipping.It is awful quality. Shiny and kind of a blurred photocopy/print/scan of the design that looks like it’s lifted from a photograph and enlarged. No definition at all. You can see the stitching on the neck where the edging is attached. The sleeve stitching is awful too. I’ve had better for £2 from Temu.I gave 2 stars as I have had replies from customer service, though they have yet to reply to the request for a return/refund as it was only a couple of hours ago.This review is to warn buyers that the website/shop/facebook posts are of genuine garments but the reality is a very poor and terrible quality fake version.If they were honest and it was priced accordingly, i wouldn’t be writing this review.
Ordered Small size 6 Nations long sleeved polo shirt, took 2 weeks to arrive, was at least extra large size 110cm chest measurement, poor quality material, no washing or care instructions, not invoice or paperwork, no return info. Very poor, do not buy from this company, not a British company. 😡🤬
Tracking through Shop app says delivered, then on its way. Gone past delivery window stated and not received. Only way to contact them is through automated email address. Hence useless reply.Phone number not recognisedUSA company not UK as name suggests.Do not use.Credit card company got involved and Credit was made.
Adverts covered in Union Jacks, states products are made in Scotland, UK quality etc, etc. They are not!First problem after ordering, the bill had an additional £10+ added taxes. This was refunded when I told them we do not add taxes onto the price as it is already included.Placed the order for Christmas on 4th December, in Scotland, for items allegedly made in Scotland, they arrived 5th January having transited all through various American states, US customs etc etc. Very disappointing products, which arrived far too late for Christmas and totally dishonest advertising.My complaints are getting the party line response of "We operate warehouses across the globe and your order will be dispatched from the one that's closest to you (with full stock available). This ensures faster delivery". Not acceptable.
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