uline.com

2.4
2.4 Based on 298 reviews

ULINE offers over 17,000 boxes, plastic poly bags, mailing tubes, warehouse supplies and bubble wrap for your storage, packaging, or shipping supplies....

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Average Rating

2.4

/
5

298 Reviews

5 Star
30%
4 Star
3%
3 Star
1%
2 Star
5%
1 Star
60%

All Reviews

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Review Time

Rde Stroyed
Completely ridiculous. I ordered a product that specifically stated same day mailing and then I get

Completely ridiculous. I ordered a product that specifically stated same day mailing and then I get an email from their backorder department that it is out of stock. They offered another product that they could get to me in a few days. After I gave the okay, they backtracked that and said it wouldn't get to me before the original product backorder. I cancelled the product, and they ended up returning 40% of my amount. I reported them to my credit card and instantly recovered the remaining 60%.

Also, trustpilot is a scam. They'll give me two days to respond if the company asks for further clarification.

1
Date of experience: Feb 08, 2026
Varun Samariya
Garbage Racist Company

Horrible experience applying for a job at this company. I have been applying since 3 years and even though I meet the requirements of the position they constantly keep rejecting my application. If i reach out to a recruiter no-one responds. I applied to a job it went straight in the inactive section. I wasn't even checking on their site but job positions from their company keep showing up on other platforms i usse to apply for job because i meet 100% REQUIREMENT FOR THAT POSITION AND THEY STILL KEEP REJECTING ME. I HOPE THEY GO BANKRUPT AND THEIR COMPANY SHUTS DOWN.

1
Date of experience: Feb 08, 2026
Casper
Treat you like slaves

Treat you like slaves. They will expect a 100% of you every day without no excuses and if you don’t, they will approach you every day asking why and will harass you everyday. If you don’t perform a 100% in any position they will fire you after a few months. They even demand mandatory overtime without exemptions. There pay has increased so much because they can’t keep people at work.

1
Date of experience: Jan 28, 2026
Rde Stroyed
Completely ridiculous

Completely ridiculous. I ordered a product that specifically stated same day mailing and then I get an email from their backorder department that it is out of stock. They offered another product that they could get to me in a few days. After I gave the okay, they backtracked that and said it wouldn't get to me before the original product backorder. I cancelled the product, and they ended up returning 40% of my amount. I reported them to my credit card and instantly recovered the remaining 60%.Also, trustpilot is a scam. They'll give me two days to respond if the company asks for further clarification.

1
Date of experience: Jan 28, 2026
Amy Christensen
Predatory Product Descriptions

I own an essential oil company and recently purchased 600 roll on bottles from Uline. When I purchased the bottles, the product description at the top of the page specifically said "stainless steel roller ball for fragrances and essential oils". After selling about 20 of them, I received complaints that the bottles were leaking. I called in to request a refund and was denied because I was unable to send all 600 bottles back. Additionally, they said that the bottles aren't supposed to be leak proof. (?!?!?) Apparently, their website says that these are not air tight or leak proof and I had missed it because I did not specifically click on the tab that said "additional info". I told the customer service representative that it was concerning that this product listing specifically says it can be used for essential oils if these bottles aren't leak proof or air tight because essential oils should not be exposed to air. I also pointed out that extremely relevant information, like the fact that their bottles leaked, should probably be listed somewhere prominent. They thanked me and reassured me that they would push for the description to be changed, but still refused to refund my order.

1
Date of experience: Jan 25, 2026
Lisa Burbey
Quality was terrible

Quality was terrible. We are sticking with Grainger

1
Date of experience: Jan 14, 2026
Neatto
Incomplete Refund for Returned Gloves

I recently returned Ironclad Tundra gloves that were advertised as suitable for temperatures as low as −23°C, yet at −8°C my fingers were painfully cold, making them completely unfit for their stated purpose. For this reason, I returned the items.Upon reviewing my refund statement, I noticed that a full refund was not issued. The amount refunded was short by $30.72, despite the return being accepted. This is extremely disappointing and unacceptable.This is the first time I have dealt with a company that did not issue a full refund for a returned product, especially when the return was clearly justified due to false performance claims. At this point, the situation feels misleading and unfair.

1
Date of experience: Jan 08, 2026
Craig Dahlquist
good follow up

Although I returned the product, I give Uline credit for following up on my 1st - unflattering review and issuing a full refund. Nice to know a company reads and takes action.

1
Date of experience: Jan 07, 2026
Lynn Rossini, Schenectady, NY
Great Shopping Online Experience

My experience with Uline has always been great. I just bought an industrial garment rack. It’s only 24 inches long and the base is approximately 22 &3/4in. From wheel to wheel. It’s perfect for my small apartment laundry room. No more stubbing my toes when I’m walking barefoot in the laundry room. I ordered it yesterday and it came today! I’m very pleased with the entire experience. I found the garment rack doing an online seating on Google.

5
Date of experience: Jan 06, 2026
Denise Villa
Excellent customer service

Excellent customer service, Had a life hardship and Unline went above and beyond to help. They saved the day and I highly recommend!

5
Date of experience: Dec 29, 2025

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Business Details

  • ULINE offers over 17,000 boxes, plastic poly bags, mailing tubes, warehouse supplies and bubble wrap for your storage, packaging, or shipping supplies.

  • language https://www.uline.com

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