Name: ultimate-gainz.com
Telephone: 000000000
Rating: 2.5

Grace Clemens Guest

The return portal is down, and customer service is non-responsive. So, be VERY certain about your si

The return portal is down, and customer service is non-responsive. So, be VERY certain about your sizing, because you only get one shot. Good quality, but I won't be shopping here again.

Date of experience: Feb 17, 2026

Phuong Guest

2 weeks ago

The items are so cute

The items are so cute, I love the design and the quality seems good! The shipping was quite fast, the only thing is that the track and trace wasn’t up-to-date. Overall, it’s good first experience! #2165403

Date of experience: Feb 12, 2026

Grace Clemens Guest

3 weeks ago

Good quality but I won't shop here again

The return portal is down, and customer service is non-responsive. So, be VERY certain about your sizing, because you only get one shot. Good quality, but I won't be shopping here again.

Date of experience: Feb 10, 2026

Sanja Vujičić Guest

1 month ago

My package never arrived

My package never arrived. Very bad customer service. After two months that I didn't receive my package they have told me that they will send me a replacement order and I still waiting... Awful store

Date of experience: Jan 28, 2026

Vasiliki Guest

1 month ago

Order #2163120.

Order #2163120.I’m very satisfied with my order that I ordered a second time already and I’m waiting for it. The material is really good not see through and the price is very affordable for what the products have to offer!

Date of experience: Jan 25, 2026

Consumer Guest

1 month ago

Terrible customer service, not received my order

I wish I would have read through the reviews before ordering First time order was great, received and in great condition so I was very excited and placed second order. Unfortunately it was not delivered and customer service is ghosting me now 😡Completely unresponsive and that is not ok and especially considering that it is not Temu prices. Will never be ordering from here again as it is a gamble if it will come or not

Date of experience: Jan 23, 2026

Ina Kidrič Guest

1 month ago

Ultimate happiness & self confidence…

Ultimate happiness & self confidence when wearing UG.Truly favourite, the closet is angry at them cause I be wearing it almost every day!

Date of experience: Jan 22, 2026

Evmorfia Guest

1 month ago

I’m still waiting

I’m still waiting - no call - no answer on my Emails - Completely unacceptable. I will open Dispute with my bank for refund.

Date of experience: Jan 16, 2026

Flora Guest

1 month ago

Don't buy here

Only part of my order was delivered and I did not receive a refund for the missing items. Poor customer service and very disappointing experience.

Date of experience: Jan 12, 2026

Sascha De Ruigh Guest

1 month ago

Good product (sizes bit small) confusing return policy but good customer service overall

I honestly had a good experience and like the clothes. The size was initially way too small, I now ordered a size L and all good (1.78m, 63KG). When I requested the size exchange, I initially did not receive a label or instructions on how to process the return (I ordered new sizes for the same products at the same time), so contacted support for it. I received a reply within couple of days with a solution, being that I could keep the originally received items. I did pay a restocking fee, which is fine as I didn't have to return the original items. Think it's fair enough to pay for an extra shipment as the products come from overseas (the price of the original order was deducted from the new order). Original delivery was a bit delayed, which I already expected around Christmas. Second delivery arrived way quicker and, as mentioned, I was satisfied with the way my customer service request was handled.