ultraviolette.co.uk

1.7
1.7 Based on 7 reviews

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Average Rating

1.7

/
5

7 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
71%

All Reviews

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Review Time

frost heart
Horrible platform! Don't ever put your payment method in here. Their creators are not checked, Every

Horrible platform! Don't ever put your payment method in here. Their creators are not checked, Everyone puts things behind a paywall even after subscribing. Messages them about a refund. They took forever to respond and said that they can't refund. Never using this again and I encourage you to not use it too

1
Date of experience: Feb 05, 2026
frost heart
Horrible platform

Horrible platform! Don't ever put your payment method in here. Their creators are not checked, Everyone puts things behind a paywall even after subscribing. Messages them about a refund. They took forever to respond and said that they can't refund. Never using this again and I encourage you to not use it too

1
Date of experience: Feb 02, 2026
Lucy
extreme skin SPF 50 pills when applied

The extreme skin SPF 50 pills when applied. Apparently there is a known ingredient that reacts with salt from the sea, so you get wasted product and uneven distribution.They can only recommend completely drying yourself before application.

2
Date of experience: Nov 26, 2025
Kim G
Sunscreen scammers - ruined my skin for life!

Absolutely shocked to find out that the Lean Screen does not work - I received an recall email from Boots saying that the results are variable with as low as SPF 4. My face has been burning to a crisp all summer and my skin is irreversibly damaged and covered in spots. A refund for the tube is such a poor compensation for ruining my skin! I emailed customer service and they just brushed it off like it didn't matter.

1
Date of experience: Sep 01, 2025
Vivian Howard
Ultraviolet sunscreen scammers

I purchased the Ultraviolet sunscreen and have been using it for over a year, trusting that it provided the SPF 50 protection stated on the label.However, following the recent test results published by The Choice Australia, I was shocked and disappointed to learn that the product reportedly offers less than SPF 4 protection. This is extremely concerning, as I relied on the product for proper sun protection and feel misled as a consumer.Given the serious discrepancy between the product’s claims and its actual performance, I would like to request a full refund.I look forward to your response with details on how to proceed with the refund process.

1
Date of experience: Jun 18, 2024
Lauretta Walker
Bad Customer Service

I like their products but will no longer be buying from the brand after their customer service failed to respond to my email after shipping the wrong item.

1
Date of experience: Jan 25, 2024
Jayne
Helpful customer service

I’ve had issues twice with packaging breaking after a few months of use (once for the lip balm and once for the mist), and both times UV customer service have been very helpful and sent out replacements with no issues (after troubleshooting to see if I could easily fix the issue). Amanda and Bella in particular were very helpful and nice.

5
Date of experience: Nov 14, 2023

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