Review Time
The worst telecom supplier, the calls drop, the internet gets cut off on daily basis and when its on it gets as slow as a tertle.What a waste of money joining thier service They should be taken to court for the amount of money they take with services cutting off.
Scammers. Biggest scamming company i ever faced. I was scammed twice by them. First, they register me for a data plan i didnt need while i was talking to them (just asking about plans) it was 3 dinars! They did it in 1 second! Then i said i dont want that, they said are you sure you want to remove it.. I said yes! They said okay its removed, so i ask where is my balance?!!!? They said its gone! Because I CANCELED!!!!! First time in my life, a telecom provided doesnt refund a cancelled service that they registered you for a minute ago!! and worse part is they DIDNT EVEN CONFIRM to me the register AND they DIDNT TELL ME i will lose the money if canceled!!! NO TELECOM COMPANY I DEALT WITH DOES THAT.. DAMN!I said to escalate the issue. They said they will call me back in a few days and ofcourse no one called. Scammer company. They collect money for PROVIDING NOTHING!!! I dont even know how is this legal?!Second time, I put 10 dinars in my balance, then i use register for 1 month bundle (it takes a couple of dinars) and thats it. I check my balance and its correct. Then I travel, my phone is OFF the whole time, and i open my phone on return and balance is ZERO!!!!! I reach support on chat and this has been going over 4 days now, to confirm where the balance went AND NOT A SINGLE REP IS ABLE TO ANSWER. They keep confirming only deductions i had was the couple of dinars i talked about. So i keep ASKING WHERE IS THE BALANCE THEN?!They are not able to answer. They keep changing the subject. They keep going in circle and telling me generic replies. I got no where. They stole my money.
Horrible service. A few years ago I ordered a yearly service package for our apartment. We don’t live in Amman - we come once or twice a year to visit, sometimes we have friends who stay. A few months later, they were updating to 5G & cut off the service. They would Not reconnect without my brother’s “signature.” Then they Continued to charge us monthly- despite the fact that they were No Longer providing any service. Backwards is an understatement. This year I asked for a SIM with WiFi service that I could use on a Mifi, mobile or the old router. After they sold it to me - it turns out it ONLY works on the Umniah router - Nothing else. Did they want to bother to take the time to tell me this detail? They must think customers are technical experts & all knowing.The staff talk to you like they are half asleep & regurgitating information at high speed - I have never seen anything like it. I told one of them to take a breath - slow down & talk to me like a normal human instead of a robot. NEVER will I EVER use them for anything. No sense of responsibility whatsoever.
very bad wifi with very slow speeds. the speed is maximum of 3mb/s. minimum 50kb/s. You need very good luck when buying one of their routers, because it depends on your luck for the router to be good or bad. see what I mean?? and the sales men gave fake specs about the router to my father just so that he can buy it. "50mb/s"
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أطلقنا شبكة أمنية للاتصالات المتنقلة – وكانت الشبكة الأكثر حداثة في السوق المحلية – في صيف العام 2005 - ومنذ ذلك الوقت بدأنا بتحقيق حلمنا المتمثل بنشر خدمات الإتصالات المتنقلة لجميع شرائح المجتمع الأردني، والذي اتبعناه بنجاحات متتالية في مجال نشر الانت...
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