Review Time
I am new to QR codes and the team at Uniqode helped me the entire length of the way. From I created my acount a week ago to today. I had so many questions and they were all answered with respect and enthusiasm. When I met up a couple of issues — 1 of them being of my own making — I didn't have to wait not even 1 whole minute before HELP found its way to me. The website is easy to navigate, once you figure where everything is. So very easy. And the payment plan isn't too bad at all...definitely affordable for me and what I need it for. My favorite Customer Rep is Sir Gil. He is full of positivity, quick to help and always has suggestions. Thank you Sir Gil -- if I could I would buy you a cup of "fancy java" from Starbucks.
I am new to QR codes and the team at Uniqode helped me the entire length of the way. From I created my acount a week ago to today. I had so many questions and they were all answered with respect and enthusiasm. When I met up a couple of issues — 1 of them being of my own making — I didn't have to wait not even 1 whole minute before HELP found its way to me. The website is easy to navigate, once you figure where everything is. So very easy. And the payment plan isn't too bad at all...definitely affordable for me and what I need it for. My favorite Customer Rep is Sir Gil. He is full of positivity, quick to help and always has suggestions. Thank you Sir Gil -- if I could I would buy you a cup of "fancy java" from Starbucks.
I’m posting this as a warning to other small businesses. I’ve been charged once per year for three years for an auto-renewing subscription, which has added up to over $1,000, despite the fact that we haven’t used the product in years. The auto-renewal language was easy to miss and is buried in the terms and conditions, and there was no clear “confirm renewal” moment that matched the size of the charge.When I reached out to support, they would not refund the past years. Highly unethical business practices.
Terrible service. I had made the mistake of thinking that a free trial meant "free generation of codes during said trial", but their business model involves hanging your generated QR codes over your head UNLESS you subscribe. This means that a QR code I generated during my free trial expired — and even though it's been printed on collateral, it now is a broken link. They will make no exceptions.I wrote to their customer service to double check — because, surely, if a paying customer stops their subscription, it doesn't mean that all their previously generated QR codes expire? — but this is INDEED their business model. Quoting them verbatim: "As a subscription-based service, ending the subscription ends the service. That would mean the deactivation of the QR codes." So, don't do it. If you have a Canva subscription, that already includes free QR code generation. Which I'm pretty sure will never expire, whether or not you stop paying in the future.
I wish there was a standard that gave more than 5 stars because in the was I would apply it to Gil. Best customer service I’ve had in a long time.,Pleasant, patient and very knowledgeable. He resolved ALL my issues I’m a timely manner. UNIQODE is quite lucky to have him representing you. Bravo Gil bravo!!
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Uniqode helps businesses connect the physical and digital worlds using dynamic QR Codes and digital business cards. Built for modern marketing teams, Uniqode goes beyond basic QR generators by offering real-time data, dynamic control, and enterprise-level security.
With Uniqode, you can create branded QR experiences that update without reprinting, capture first-party data with real-time analytics, and personalize content based on location, device, or scan time. Whether you're running a local campaign or deploying thousands of codes across teams and locations, Uniqode scales with you—ensuring 99.99% uptime and role-based access controls.
Over 50,000 businesses worldwide trust Uniqode to drive engagement, improve conversions, and bridge the gap between offline touchpoints and digital actions. Plus, it integrates with 1,000+ tools like Google Analytics, Meta Pixel, and Zapier to streamline workflows and maximize ROI.See more
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