Review Time
I contacted the company to ask about the delivery timeline for my ordered wines, as the website provided an estimated timeframe for New Zealand. The support team was very helpful and informed me of the arrival date, prompting me to complete the online order. The wines arrived just as promised. Superb service!
I find that the company understands my wine preferences and suggests excellent options for me. They stand behind their selections, and I have never been let down. This is the only service I trust where I look forward to a friendly call from my consultant and place my orders exclusively with them!
I called to check on the expected arrival time of my ordered wines, as the website indicated when they were due in New Zealand. The support team was very helpful, providing information on the arrival and delivery times, which encouraged me to place my online order. The wines arrived exactly as promised. Exceptional service!
The variety and pricing of products are quite good, but the website is frustrating. I had intended to order 6 bottles but ended up with 13, which I couldn't change. This experience makes me hesitant to order again. However, my phone interaction with a representative was much more positive.
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