unitedcellars.com

4.7
4.7 Based on 21 reviews

...

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Average Rating

4.7

/
5

21 Reviews

5 Star
86%
4 Star
5%
3 Star
5%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Elaine Smith
Great Experience with Fast Delivery!

I contacted the company to ask about the delivery timeline for my ordered wines, as the website provided an estimated timeframe for New Zealand. The support team was very helpful and informed me of the arrival date, prompting me to complete the online order. The wines arrived just as promised. Superb service!

5
Date of experience: Dec 02, 2025
Virginia
Order Not Processed

Five days have passed and my order hasn't been processed or shipped, despite their stated shipping policy of 24 hours. I've received no response from the support team regarding this delay.

1
Date of experience: Nov 27, 2025
Douglas Cooper
Outstanding Aussie Reds

Always exceptional wine.

5
Date of experience: Nov 18, 2025
Spencer Yang
Quick Delivery of Great Products!

5
Date of experience: Nov 18, 2025
Armistead Morris
Effective Communication

Good communication. Product arrived in excellent condition.

5
Date of experience: Nov 17, 2025
Sandy Morris
Fantastic Service and Value!

I find that the company understands my wine preferences and suggests excellent options for me. They stand behind their selections, and I have never been let down. This is the only service I trust where I look forward to a friendly call from my consultant and place my orders exclusively with them!

5
Date of experience: Nov 17, 2025
Vilma Reed
Helpful and Timely Delivery

I called to check on the expected arrival time of my ordered wines, as the website indicated when they were due in New Zealand. The support team was very helpful, providing information on the arrival and delivery times, which encouraged me to place my online order. The wines arrived exactly as promised. Exceptional service!

5
Date of experience: Nov 17, 2025
Stuart Wilson
Quality Products

Great pricing, timely delivery, and easy ordering process.

5
Date of experience: Nov 14, 2025
Gulliver Anderson
Product Variety and Pricing

The variety and pricing of products are quite good, but the website is frustrating. I had intended to order 6 bottles but ended up with 13, which I couldn't change. This experience makes me hesitant to order again. However, my phone interaction with a representative was much more positive.

4
Date of experience: Nov 14, 2025
Lawton Brooks
Well-Priced Wine

Well-priced wine, with quick service and excellent packaging.

5
Date of experience: Nov 14, 2025

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