Review Time
Please do no use!
Promise the earth - deliver swear FA
Having used them and still tied in until June - we honestly got absolutely zero ROI, save your money and buy a lottery ticket ….. better odds on a return.
Extremely misleading, unauthorised charges, and no results whatsoever!Unitel Direct found me online and then bombarded me with nonstop phone calls in January 2025. I was promised they would boost traffic for my piano lessons business and told they would take £58.80 to purchase a domain name on my behalf.I already had a website, but they claimed this would help visibility. Later I discovered there is no evidence that this domain helped my business at all. When searching for “piano lessons in North London,” nothing appears connected to me, my business, or my phone number. I was never shown proof of advertising, ownership, or results, and the domain does not appear to belong to me.A few days after the initial charge, they took over £1,000 from my card without my clear permission. There was no explanation of what this charge was for. Domain names cost £7–£10, yet they charged over £1,000 with no work delivered.For an entire year: • No reports • No communication • No phone calls answered • No students gained • No benefit to my businessWhen I tried to contact them, nobody responded. I repeatedly emailed stating I was no longer interested and asked them to stop contacting me. Instead, they continued sending marketing emails.Because they took this money without authorisation, my business account was pushed into overdraft, causing serious financial stress.Now, in January 2026, they have sent another invoice for £1,100, claiming the contract automatically rolls over for another 12 months. They say cancellation only counts if done within a very specific “bracket,” and cancelling even one day outside it “doesn’t count.” This feels deliberately designed to trap customers.There is: • No transparency • No proof of work • No measurable results • No customer supportI strongly advise anyone: do not engage with this company. If they call you and introduce themselves as Unitel Direct, hang up immediately.Very dangerous business practices.—H Stogden
Please avoid using any of the website ranking services offered by this company or its partners. Their primary partners are Armada Internet and Unitel Direct, with Armada managing the service and Unitel providing the technology and SEO ranking data.Unfortunately, the staff I worked with demonstrated a fundamental lack of understanding of SEO. Specifically, they failed to recognize that keyword search volume is essential for driving meaningful website traffic.For six months, I received reports claiming page-one rankings for keywords that had zero search volume. I repeatedly explained that ranking for keywords with no searches has no value, but this was never understood or corrected.I paid for 12 months upfront and spent six months receiving inaccurate and misleading data. I ultimately cancelled my contract and would never use their services again. I strongly advise others to stay away from this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies.
We operate one of the most successful switching sites for fuel and telecoms in the UK.
Over 5,000 customers use Unitel and our group of companies every month.
Our pricing for our utilities are some of the cheapest in the UKSee more
