uppbeat.io

4.7
4.7 Based on 201 reviews

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Average Rating

4.7

/
5

201 Reviews

5 Star
91%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
6%

Filtered Reviews

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Review Time

Kathy H.
I am a happy user!

Whenever I need assistance with anything, I receive a very fast response. The staff are polite and you can tell that they are truly happy to help. That is so refreshing. I am a happy user.

5
Date of experience: Nov 21, 2025
I have been using Uppbeat for years

I have been using Uppbeat for years. The first year I was using it for free, and seeing the value in it, I ended up signing up. Best value to price ratio out of all the similar providers out there. Their staff is helpful and amazing.I've had an issue only once which was months ago, but their staff was quick to help me out.

5
Date of experience: Nov 21, 2025
JayJan Lee
Quick responses and helpful tips

Quick responses and helpful tips. After changing the video that had a claim to a premiere, the claim release tool worked immediately.I was assisted by Rachel Feehan, so thanks to them for their assist.

5
Date of experience: Nov 20, 2025
Grim Media Group
Rachel Feehan

Rachel Feehan's quick response to my question was great customer service.

5
Date of experience: Nov 20, 2025
Christina
I received help within just a few…

I received help within just a few hours. Great support and service!

5
Date of experience: Nov 20, 2025
Sasha
Happy subscriber!

After using the free version of Uppbeat for a few months, I recently decided to subscribe and I couldn’t be happier with my decision! Customer service is so kind and easy to get a hold of if you have any questions. As a small creator, I was looking for a place I could find music for my videos while also supporting the musicians. Uppbeat is perfect!

5
Date of experience: Nov 19, 2025
Sean Murphy
Rachel from creator support was very…

Rachel from creator support was very helpful when I needed to safelist my new channel.

5
Date of experience: Nov 19, 2025
Misha
Very Impressed with Uppbeat

Big selection of music, sound effects, and motion graphics. And all for free! The support team is super responsive and managed my issues in less than 24 hours. Overall a 5 star experience!

5
Date of experience: Nov 19, 2025
Amy Hepworth
Great customer service

Great customer service! I have sent in a request for a couple of questions to customer service at Uppbeat, and both times I’ve received a courteous and timely response that helped me understand my questions. I felt like the person responding to my questions saw me as a real human being and answered my questions accordingly, and in a world where so much interactions are through computers, I appreciated this a lot. Thank you!

5
Date of experience: Nov 18, 2025
Scott & Tracy Traveling
Dano explained the situation very well

Dano was very courteous, prompt and explained the policies extremely well. We truly appreciated the help.

5
Date of experience: Nov 17, 2025

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