us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Xi Liu
does not like the transition fee

3
Date of experience: Jan 01, 2023
Narcissa
Not much to say this soon...I filled…

Not much to say this soon...I filled out the forms and I am supposed to be covered.

4
Date of experience: Jan 01, 2023
Janice Viyar
My first order did not arrive

My first order did not arrive. That was discounted price which I had a refund for. The second order arrived days before I expected it but the prices were no longer discounted. Your customer service is slow but FB staff was helpful.

4
Date of experience: Dec 31, 2022
Tracy Leavitt
I wanted to get a warm jacket without…

I wanted to get a warm jacket without spending hundreds of dollars. Superdry came through once again. I got the faux fur lined hooded bomber jacket. It’s perfect for both warmer winter days and cold days layered with a hoodie underneath.

5
Date of experience: Dec 31, 2022
Dominique
My experience was amazing my package…

My experience was amazing my package arrived the exact day it said it would no delay. And the coat is wonderful so comfortable and warm and it fits perfectly. I really love my purchase thanks Superdry 😊

5
Date of experience: Dec 31, 2022
Chirstopher Sands
Metal box came smashed but the wallet…

Metal box came smashed but the wallet was in tact...

4
Date of experience: Dec 31, 2022
Mercedes W
Worked out perfectly for my husband

Worked out perfectly for my husband . Extremely warm and the length is perfect for his height. Shipment came super fast also. L

5
Date of experience: Dec 31, 2022
Xirlim
I received my order missing one item

I received my order missing one item. I reached out to customer service 5 times and counting, I got response only one time and no further. I love their products despite terrible customer service. Never buying online again

1
Date of experience: Dec 31, 2022
Marvin Etienne
Consistency.Well made clothing

Consistency.Well made clothing. Creative, stylish.

5
Date of experience: Dec 30, 2022
AC Hart
Great quality product

Great quality product, superior customer service and quick delivery!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

5
Date of experience: Dec 30, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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