us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jenniffer Bonifacio
My order has yet to be delivered and my…

My order has yet to be delivered and my problem has yet to be resolved.

1
Date of experience: Dec 29, 2022
Lslm
Love my jacket

Love my jacket! Perfect fit, Was delivered in a time manner

5
Date of experience: Dec 29, 2022
Prasad Krovvidi
Overall great experience and a great…

Overall great experience and a great product.

5
Date of experience: Dec 29, 2022
Shania Newell
My package was never delivered

My package was never delivered, i emailed so much times and never got a response from anyone i really just want my money back and you guys are making it difficult.

1
Date of experience: Dec 29, 2022
Good quality

The sneakers and jackets are very good quality and keep me warm.

5
Date of experience: Dec 29, 2022
Lily
My order came within one week

My order came within one week. It was warm and the fur trim on the hood is removable. I knew I will like it.

5
Date of experience: Dec 29, 2022
Emmaly Tyler
I haven’t received my order yet

I haven’t received my order yet. It was supposed to be delivered on Jan 5. I sent multiple emails for a refund and haven’t been compensated. There is no number to call so I’m lost at this point.

1
Date of experience: Dec 29, 2022
V Parker
Fits perfect, looks awesome!

What I saw in the picture was exactly what I was expecting to receive

5
Date of experience: Dec 28, 2022
Carrie Lee
Why am I getting charged a foreign transaction fee to make purchase.

I used the U. S. Web site to make a purchase using my credit card and was charged a foreign transaction fee by my cc/ bank. I was upset and called them only to find out this was because the bank superdry uses is overseas and because of that I was charged an unnecessary fee to make the purchase. I have never had this issue with other web site purchases and found this to be upsetting. This situation should be rectified.

1
Date of experience: Dec 28, 2022
Andy
Stylish clothes

Stylish clothes, great prices and fast delivery

5
Date of experience: Dec 28, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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