us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

arun alagappan
I received the wrong items

I received the wrong items, it took forever to reach your customer service and finally I ended up having to ship everything back to you and now have to wait and hope and pray I get the right items I ordered which by the way was a Christmas present.

1
Date of experience: Dec 27, 2022
Matthew Zielinski
The product is hands down amazing…

The product is hands down amazing quality and comfort!

5
Date of experience: Dec 27, 2022
Angela C
Emails notification for sale items.

5
Date of experience: Dec 27, 2022
George Rainey
It's been a full year since Square…

It's been a full year since Square deactivated my account and decided to keep my money in limbo. The 90-day timeframe mentioned in their deactivation email feels like a cruel joke. Square's lack of accountability and transparency has turned what should have been a simple financial transaction into a never-ending nightmare.

1
Date of experience: Dec 26, 2022
Melanie Randle
Quality 5 stars.

Quality 5 stars.Warmth 5 stars. Style 5 stars.Shipping 5 stars.

5
Date of experience: Dec 26, 2022
Miriam Klein
Love how it looks and feel.

5
Date of experience: Dec 26, 2022
Michelle
My daughter loves her new jacket!

5
Date of experience: Dec 26, 2022
Sophie Collins
Need to be able to speak to a live…

Need to be able to speak to a live person for customer support.

1
Date of experience: Dec 26, 2022
Dave R.
Too Much Too Small

I ordered two t-shirts from you, both in the 3XL size. I am 6' tall and based upon your European sizing, don't have a lot of options with you. One of the two t-shirts fit fine but the other was too small. I like your clothing but you need to better cater your sizing to the North American audience, who is bigger and doesn't wear things quite as tight.

3
Date of experience: Dec 26, 2022
kayla
Love the brand

The products and sizing is exactly as depicted online. Having free shipping and returns has given me the peace of mind to be able to order without risk of losing my money.I love the styles and the sweaters and hoodies have been some of the most comfortable I’ve ever worn.

5
Date of experience: Dec 26, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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