Review Time
Great service. Your products are incredibly well constructed! My young adult son, has one of your hoodies that I purchased three years ago, and wears it ALL THE TIME during cooler weather. He loves it! So, I recently bought him another one, and he IMMEDIATELY began wearing the new one!Thanks for making a durable product!
I ordered something in store for home delivery. First, I know there must be something wrong with Superdry’s online systems. It’s impossible to order anything online without getting errors. I’ve tried different payment methods and browsers..nothing. I drove to a store to see if they could order it for me. Once that was done I received no updates for days regarding order. Finally I’m told my order was canceled and I’m getting a refund. You can see why this is frustrating? I’ve seen multiple negative reviews about superdry service and lack of honesty regarding deliveries on social media. Also, I waited over an hour to chat with someone online. How’s that possible for a big brand store? I was told my order was damaged? Or lost.. I like superdry products, but I’m weary of purchasing online again. And i don’t believe I’d drive to a store just to order something online for delivery just for it to get cancelled a 2nd time.
It was a gift to my sister and she absolutely loved the Varsity jacket! I thought I messed up on sizing and was ordering a EU10 which is a 6 US and after talking to my nephew I realized it was going to be too small. You can’t amend orders so I figured she can switch it out after she receives it. Well when she called to thank me I asked..is it too Small? She said “Omg it fits perfect, it’s a US size 10”. So know if you’re on the US site it’s US sizes not EU or anything else. She told me she’s so happy I got her the size 10 because everything in her cart was a size 8 which would have been too small. I recommend in the Varsity jackets going up one size. My sister is a M 6/8 normally. Quality she said is great!
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