us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Steel Guard LLC
Great after one year

Great after one year. User friendly, we run all of our retail payments and all of our scheduling out of square.

5
Date of experience: Oct 06, 2025
Team rocket TCG LLC
Great thank you so much

Great thank you so much

5
Date of experience: Oct 06, 2025
Mark Bishop
Renewal confusion

Your product is great. Your notices are confusing. My PC tells me my card is not valid for renew. I renew with new card and you still send me emails about the card and renewing the former subscription. I’m not sure if I have multiple subscriptions or what. Would love confirmation or to talk to someone for some clarity.

3
Date of experience: Oct 06, 2025
Steve
Support with account deletion

I was calling to have your technical people delete my account so I could set it up again with 2FA. My original email went in a week ago with no response and we weren't able to resolve it on the call.

2
Date of experience: Oct 06, 2025
rose
i wanted to see and stop the auto pay…

i qwanted to see and stop the auto pay on the laptop which we do not have any more and the lady who helped me said she would do it but I can't see any chance someone can check that we had 2 subscriptions one desktop which we need and lthe old laptop fromyrs go

3
Date of experience: Oct 06, 2025
customerMarty
The ease of renewing

5
Date of experience: Oct 06, 2025
G Seipelt
Trusted protection based on past experience

I had ESET for my virus protection on my previous device. When offered it this time while purchasing a new laptop for personal business I did not hesitate to purchase it. I new from past experience that I could trust ESET to keep my new investment protected.

5
Date of experience: Oct 06, 2025
Roberto
Very satisfied....

I was able to purchase an item in payments, instead of paying all of it at one time. It's a very convenient way to pay when you don't have all the money for an item. I would recommend to anyone.thanks!

5
Date of experience: Oct 06, 2025
Shalamar
Great

It’s great so far so what it does

5
Date of experience: Oct 06, 2025
Rosie Alfaro
I had a great experience with my…refrigerator repair

I had a great experience with my Frigidaire refrigerator repair. The technician was friendly and very knowledgeable. I appreciate that when the repair appointment was finished, I learned more about my appliance due to his expertise.

5
Date of experience: Oct 05, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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