us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Try your items on, and expect a little variation.

I'm a huge fan of Superdry. I don't live near a brick-and-mortar store, so I usually buy online. The jeans and shirts I've purchased have always been top-quality. The one thing I've learned to watch out for is that even if you're buying two items that are labeled the same, they can fit differently and even have slightly different styling. Two pairs of jeans labeled as the same style and size really aren't the same size, or have different colored tags, or branding in different places, that kind of thing. So try on whatever you buy, and don't expect to get exactly what you see online.

4
Date of experience: Nov 02, 2021
pawarisa somsiri
I’m disappointed

I’m disappointed. I really loved all super dry jackets that I have ordered, so I kinda have high expectations of this Sherpa jacket. The quality and the price aren’t matched. It looks cheap. I just keep it because sending it back is too bothersome.

3
Date of experience: Nov 02, 2021
Talin Gureghian
My order was not delivered.

My order was not delivered on time.I'm still trying to contact Customer Service after 4 days with no luck.I still don't have my package even though my tracking saiys it was delivered.Your phone number is in the UK. If I was not from London I would not even begin to know how to dial it.

1
Date of experience: Nov 01, 2021
Binh Vu
It is sad but i have to say i can not…

It is sad but i have to say i can not trust to order anything online from Superdry. I haven't received my order yet, today is 4 days late than expected. No cellphone for customer service, only facebook messenger. For that reason, i wont order anything online from this company.

1
Date of experience: Oct 30, 2021
Ozzie Perez
Love the products

Love the products. Unfortunately had to return a ski jacket because the security cord was still attached.

4
Date of experience: Oct 30, 2021
Olguine Noel
Great quality highly recommended.

5
Date of experience: Oct 30, 2021
Tellpia
Package did not receive but tracking…

Package did not receive but tracking says delivered. When i emailed customer service, they wanted me to ask neighbors which in my opinion is very embarrassing. Still waiting for the cs reply cause i refused to ask my neighbors. Very frustrating!

1
Date of experience: Oct 30, 2021
Rob Smullen
Needed an odd size not stocked in store

Needed an odd size not stocked in store, so I ordered online… had an opportunity to use a coupon to save a few dollars and still got my order quickly… very pleased with what I received.

5
Date of experience: Oct 29, 2021
My package arrived open but thankfully…

My package arrived open but thankfully the items of clothing were also individually in their own. I received the correct color and size and am thrilled about my purchase. Excellent quality and great fit! I’ll be ordering more pieces soon. Thank you!

5
Date of experience: Oct 29, 2021
Maria De leon
Great fit!!

Great fit!!! Never disappoints

5
Date of experience: Oct 29, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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