Review Time
I am extremely disappointed and frustrated.
I transferred 19,500 AUD and was told the refund would take 0–5 business days. It has now been nearly three weeks with no refund, no clear explanation provided despite multiple requests. All I receive are vague promises that it is “being processed.”
This is a large amount of money that I urgently need to resolve important matters. The delay is unacceptable and has caused serious stress and financial disruption.
Handling customers’ funds without transparency or accountability is deeply concerning. I expect immediate action and a clear resolution.
I am extremely disappointed and frustrated.I transferred 19,500 AUD and was told the refund would take 0–5 business days. It has now been nearly three weeks with no refund, no clear explanation provided despite multiple requests. All I receive are vague promises that it is “being processed.”This is a large amount of money that I urgently need to resolve important matters. The delay is unacceptable and has caused serious stress and financial disruption.Handling customers’ funds without transparency or accountability is deeply concerning. I expect immediate action and a clear resolution.
The system says that I will receive the money within 24 hours, but in reality the payment is almost always delayed. Out of 10 transfers, 7 times the money arrived much later than the promised time, and sometimes it even took up to 5 days. This is really unprofessional and unreliable service.
I would like to express my sincere thanks to Ms. Tina, a staff member at Ezyment Limited, for her dedicated and professional support in helping me transfer money from New Zealand to Vietnam.This was my first time making an international transfer, and I faced many difficulties and uncertainties. However, Ms. Tina was very patient, enthusiastic, and guided me through every step, clearly explaining everything and providing thoughtful assistance from start to finish.Thanks to her help, my transaction was completed smoothly, safely, and efficiently. I truly appreciate her commitment, professionalism, and kindness.I fully trust Ezyment Limited’s service and will definitely recommend it to my friends and family so they can experience the same excellent service I did.
I’ve been sending money from Vietnam to Australia for studying, and I’m really happy with EzyRemit. Even when I ran into some document issues, Ms. Kim was super helpful, even on weekends or late at night. The service is free for students and really convenient. Compared to banks, it saves my parents a lot – around 24M VND (AUD 1,500) – and there’s no need to notarize documents or wait in lines. A simple transfer from home, and it’s done. Everything is transparent and clear, which is so reassuring, especially with all the scams you hear about back home. Highly recommend!
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EzyRemit Worldwide is fintech company which expertising in online international money transfer. EzyRemit is regulated and authorised by the Australian Transaction Reports and Analysis Centre (AUSTRAC) and the Australian Securities and Investments Commission (ASIC).
We provide Simple - Speedy - Secure money transfer service with great exchange rate and low fees.See more
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