us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Deborah Morgan
I love the colors and the flow of the…

I love the colors and the flow of the ink

5
Date of experience: Oct 04, 2025
JANET KOMOTO
Order completed sooner than expected

You were out of stock on the product I ordered and was told that it would be a two month wait. It turned out to be just a two week wait.

5
Date of experience: Oct 04, 2025
BETTY DOSSEY
It wasn’t a very good experience

It wasn’t a very good experience. Much difficulty understanding your employees on the phone.Didn’t receive my order in a timely manner; and still HAVE NOT received it!!!!

5
Date of experience: Oct 04, 2025
Tina Farence
I got the wrong pens

1
Date of experience: Oct 04, 2025
PAULA BITTERMAN
Great customer service

We were contacted by a very helpful representative to reorder. He let us know what our prior order had been and what we had paid and gave us a new quote. It was great not having to look this information up in past records. The pens were shipped promptly and accurately. Our clients ALWAYS take a pen at their tax appointment and rave about how it is their favorite pen because it lasts so long and I know that to be true because all of our tax professionals in the office take them home for the same reason!

5
Date of experience: Oct 04, 2025
Laura H
The entire process was very simple and…

The entire process was very simple and easy. I received the product quickly and it was exactly what I expected.

5
Date of experience: Oct 04, 2025
Cathy Brown
we received the wrong order which is…

we received the wrong order which is minor detail but the product ordered had our logo in very small print. The order we received by mistake, same product as what we ordered, had a large logo compared to ours. This is something I tried to convey when placing the order and before it was approved.

2
Date of experience: Oct 04, 2025
Karen Montgomery
Ordering was easy and turn around time…

Ordering was easy and turn around time good.

5
Date of experience: Oct 04, 2025
Susan Speer
Just saying

Just saying, I don’t like puzzles and I received over a 140 pieces that needed put together. I’m in my 70’s and my vision is poor. It was challenging.

5
Date of experience: Oct 04, 2025
John MacKinnon
Good quality

Good quality, fast turnaround time.

5
Date of experience: Oct 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More