us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Excellent job with materials

Excellent job with materials, shipping, and fast service. I ordered a super-dry when I was in Europe and it was the same quality from the US

5
Date of experience: Mar 17, 2021
NEERAJ GUPTA
I always order size L but this shirt…

I always order size L but this shirt was way too big. Returned it for a size M and hope to get my order soon.

1
Date of experience: Mar 17, 2021
Michael Glauberman
Just great quality goods with a side order of funk

Quality goods, funky stying, different from mainstream.

5
Date of experience: Mar 17, 2021
Allen Bell
Excellent clothing

5
Date of experience: Mar 16, 2021
Anonymous
item description

On the winter clothes such as jackets, sweaters, and long sleeve henleys, I would like to see more description about where the item is made, what percentage of each material being used, and see a scale of the warmth level of the clothing. (such as light warmth, moderate, very warm, or heavyweight)

5
Date of experience: Mar 16, 2021
Cindy
Bad experience

I brought this jacket when it was $66.47 and it was not a final sale product. After I got the cloth, the size is running small and it is not fit well. I tried to change the jacket to a bigger size or return it. However, the price dropped to $47.48 , the product became final sale. I can't return/ refund or even change the size. This is unfair to customer who brought online. So depress from this experience.

1
Date of experience: Mar 16, 2021
Angela Ruiz
I ordered a dress in store online on…

I ordered a dress in store online on March 1 2021. Still haven't received it. It was supposed to be delivered to the store at 90 - 15 Queens Blvd. Space 1055 Elmhurst N.Y. 11373. Tracking said was delivered to my home on March 3 2021. I am still waiting for my dress.

1
Date of experience: Mar 16, 2021
Frank Boyer
Sizing is terrible!!

Every other company I wear a XL tee shirt comfortably. For Super Dry......its a XXXXXL !! Get your sizing together, its pathetic!!

2
Date of experience: Mar 16, 2021
PAULO Vieira
Bought a couple t shirts that didn't…

Bought a couple t shirts that didn't fit right( too small ) that I asked for a exchange and refund on another one .I know the returned items arrived on Wednesday to Superdry but never got a email about that Also 3 days later still haven't heard from my refund or exchange , so I had to call customer service that about that Finally the exchange got done but my refunds still no idea where they are ... Or got any email with information about that .Customer service did solve the problem about my exchanged but didn't do a good job in asking about anything else , or can I help with anything else , he instead said " no worries"and ended the chat without saying goodbye or have a good day, or can I help with anything else ....Still waiting on my refunds or a email letting me now what's going on .Not the best customer service or service in general I'll wait a couple days for my refund or I'll will have to go to my bank to dispute those charges on my credit card as I don't hear from SuperdryHow hard is it to send a email to customers with information about the orders, refunds, or their items ??? Maybe invest some time and training on customer service so that cover all those questions before people feel the need to dispute charges done by Superdry .Have a good day

2
Date of experience: Mar 16, 2021
carrie crawford
I love the quality of jackets and…

I love the quality of jackets and honeslty I don’tGo anywhere else anymore. Super dry has it all

5
Date of experience: Mar 16, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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