us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Adair
Great store

Great store with good products

5
Date of experience: Mar 10, 2021
Mike
Not Flexible Price Adjustment Policy

Just bought a hoodie at 30% off. Hoodie is GREAT! So great I decided to go back and see if I can get another one at a different color only to see it's now 50% off. Reading the price match policy, there's no remedy for price matching if purchased outside of the promotional period so I'd have to return it and repurchase the product. For context: purchased at 30% off on 3/1 and saw it at 50% on 3/9. Pretty bummed :(

1
Date of experience: Mar 10, 2021
Allen
Good quality tees.

5
Date of experience: Mar 10, 2021
AliciaRod
Having an incredibly difficult time…

Having an incredibly difficult time attempting to exchange items in my order.

3
Date of experience: Mar 10, 2021
Madhur Agarwal
Excellent turnaround time for the order

5
Date of experience: Mar 09, 2021
Li Sun
Very light!

Very light! Good for running.

5
Date of experience: Mar 09, 2021
Noobie Mom
I was planning to purchase two hoodies…

I was planning to purchase two hoodies in one online order. However such a simple task was thwarted by your defected online shopping system. Below is what exactly happened to me. After adding one hoodie in the shopping cart, your website kept clearing my shopping cart while adding another item. I kept trying more than 5 times, then I gave up and made the purchases into two transactions instead. Besides that, I specifically put my sons as the package recipients in the shipping info, which is clearly shown in my confirmation receipt email. But your system still mistakenly changed me as the recipient instead for both packages, which increases a lot of risk of making the package undeliverable to my son’s place. It’s a truly extreme disappointed online shopping experience with Superdry.

1
Date of experience: Mar 09, 2021
K. O
Super comfortable

Super comfortable. It arrived earlier than expected. high quality material.

5
Date of experience: Mar 09, 2021
Maria Navarrete
verygood

very good costumer services

5
Date of experience: Mar 09, 2021
Joseph Richardson
Always free shipping!

5
Date of experience: Mar 09, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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