us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Julia McGreevy
I purchase a jacket for my son's…

I purchase a jacket for my son's birthday and it arrived quickly. However, the plastic security code was NOT REMOVED!!!!! I ordered online so I would not walk into a store because of COVID. Huge oversight on your part! Disappointed he will not be able to wear it until this is solved.

2
Date of experience: Jan 23, 2021
Nikki Jackson
Quality gear delivered quickly

Quality gear delivered quickly. My son loves his new clothes. They fit great.

5
Date of experience: Jan 23, 2021
LAURA ANN
Great quality clothing

Great quality clothing. Great styles. Has become one of our favorite brands.

5
Date of experience: Jan 23, 2021
Donna & Richard
Excellent service

Excellent service. Easy online ordering. Speedy packing and shipping. Good communication. Delivery as promised. Impressive company! Thank you.

5
Date of experience: Jan 23, 2021
LaTonya Myers
First Timer

Quality: A++++Price: A++++Delivery: A++++My first time ordering from this company, but have already recommended it to friends!

5
Date of experience: Jan 23, 2021
Fashionesta
Fast Shipping

Package shipped two days after purchase.

5
Date of experience: Jan 23, 2021
Kevin
it is my expectation after received the…

it is my expectation after received the goods

5
Date of experience: Jan 23, 2021
Rodney S
More than 1 way to get your item

I went into the actual store to look for some sales. I saw a hooded sweatshirt that I loved but they didn’t have my size. The salesperson suggested I go online to find the item that I wanted. After looking online, the item was easy to find. Fast shipping too.

5
Date of experience: Jan 23, 2021
Jian Li
Website show next day delivery

Website show next day delivery, I order Wednesday but until Friday didn’t see any updates about shipping information. That’s my first time order.

2
Date of experience: Jan 23, 2021
H.Choe
quality assurance needs work

Love superdry. I like the quality, design, style n aesthetics of superdry. Only reason im giving 3 stars for this review is because in my recent order#SUPERDRYUS4042384 i ordered a 2pk of boxer briefs. When i opened the package, one of the underwear still has the safety tag attached(black circular discs with a pin in the middle) it doesnt come off easily and im not sure if this somekind of anti-theft device or not. Now i have to go thru the whole return process. Hoping that process isnt too time consuming. Im just a little disappointed with this online transaction. Expected a bit more from superdry quality assurance.

3
Date of experience: Jan 23, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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