us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Sarah Wachholtz
Customer until I’m dead

Well made clothes that don’t break the bank; will shop here til I die, I’ll be that older person not dressing their age, lol.

5
Date of experience: Jan 22, 2021
Richard Lewis
Love the zip hoodies

Love the zip hoodies - bought five!

5
Date of experience: Jan 22, 2021
Angelina Flores
Came in super fast I love ittt thank you

5
Date of experience: Jan 22, 2021
Rita Ribenyi
Selecting the size was simple and…

Selecting the size was simple and useful on the website, which made the ordering process much easier and faster for me. The price was very discounted, and delivery and invoice information also arrived quickly and accurately. I will definitely order more products! 😁

5
Date of experience: Jan 22, 2021
Ling Ma
I have to purchase by myself if I need…

I have to purchase by myself if I need to return the items.

1
Date of experience: Jan 22, 2021
Superdry US is great.

The shirts I ordered were great. They were made of cotton and organic cotton (as opposed to synthetic materials), which is harder to find recently. Everything had a great design, was of great quality, and fit great. Quick shipping and easy returns (I didn't like the color of a couple of the shirts once they were on).

5
Date of experience: Jan 22, 2021
Joe Mama
Fast

Fast, seamless delivery. Everything fit. What more could you ask for?

5
Date of experience: Jan 21, 2021
Gio Van Remortel
You all got my order wrong

You all got my order wrong. I have no way to cancel until it's shipped. Why not fix the problem before you incur costs?I had to reorder my item and I couldn't speak, chat or communicate with a human. HORRIBLE.I love your clothes but will never order online. I get better service from other Asian-based companies.I could go on. You all need help.

1
Date of experience: Jan 21, 2021
Geraldine Flores
Excellent products and good quality

5
Date of experience: Jan 21, 2021
China Carey
I do not appreciate the low level of…

I do not appreciate the low level of customer service. I placed an order for a jacket and I do not have any idea if or when to expect it. I have tried calling the customer service line and no one is ever available to speak. I have no idea if I have wasted my money as I cannot even see how to cancel my order. I order a lot of things online and I have never seen something look so shady in a purchase yet, My money has been received by the company. I received email to confirm the order and to confirm that they shipped it but, not tracking information at all. The link to track the package does not show anything. This is the worst experience with an order I have ever had from any company.

1
Date of experience: Jan 21, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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